DaimlerChrysler Corp.'s $32 million Quality Engineering Center, which opened in January, already has saved the company $54 million in repair costs. The 128,000-sq.-ft. facility pulls together 143 employees from five different departments dedicated to reducing problems in finished vehicles and, thus, warranty claims. During a normal business day, 65 vehicles are evaluated and repaired, while another 12 root cause meetings are conducted by employees and roughly 100 visiting supplier ...
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