Ford Motor Co. will fix a problem for free for customers who own ’03-’04 Focus sedans and hatchbacks fitted with heated seats, a Ford spokesman tells Ward’s. The action is considered a customer satisfaction program and not an official recall. The auto maker has notified dealers and consumers of the problem. “We recommend that everyone brings in their Focus to get it checked. If there is a problem, we’ll fix it free of charge,” the spokesman says. Certain models assembled at both the ...

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