TRAVERSE CITY, MI – OnStar subscription renewals among General Motors Corp. customers is “somewhere north” of 55%, reveals Gary Cowger, president-GM North America. Gary Cowger The auto maker and OnStar, which provides onboard cellular- and satellite-based safety and security systems, had previously been loath to reveal subscription renewal rates. But Cowger tips his hand after crowing about customer acceptance during the Management Briefing Seminars. Every month, OnStar uses ...
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