NEW YORK – Nissan Motor Co. Ltd.'s warranty claims have plummeted 60% during the last three quarters, the auto maker's quality chief tells the International Motor Press Assn. here. Doug Betts, Nissan North America Inc. senior vice president-total customer satisfaction, says the auto maker's new multidisciplinary team system gets quality problems solved quickly. Betts was general manager for quality at Toyota Motor Corp.'s Princeton, IN, truck plant before joining Nissan in Nashville ...
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