DETROIT – Third-party quality reports remain critical tools for buyers and sellers of new vehicles, despite the vast improvement in car and truck reliability over the past decade and an industry that does not always agree with the results. “It’s still coveted and still relevant,” Ryan LaFontaine of LaFontaine Buick-GMC-Cadillac in Highland Township, MI, says of praise from third-party estimators such as J.D. Power & Associates and Consumer Reports magazine. LaFontaine admits his ...

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