Few auto makers can claim a quality turnaround as quick as Hyundai’s. Once a poster child for poor workmanship, the Korean brand now is at or near the top of many third-party quality surveys in the U.S., and internal data shows progress as well. "Overall, I think we're doing really well," says Erwin Raphael, director-product quality and service engineering for Hyundai Motor America. "I'm more intrigued with the rate at which we're improving. I'm happy with where we are. We can put our ...
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