Ford Motor Co.'s cautious approach to the '02 model launch of its beleaguered Explorer could become the new standard for the world's No.2 automaker, says its vice-president of North American operations. The step-by-step ramp-up process, which features a painstaking series of intensive quality assessments, already has been used successfully on a Ford launch, says Martin Inglis. “We actually tried the process out on our Transit,” Mr. Inglis says, referring to the storied light commercial ...

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