When Ford Motor Co. announced last year it was overhauling its aftermarket-parts delivery system, some dealers saw the new system as more encroachment on their business. The cause for concern: 19 high-volume parts distribution centers that Ford is building throughout the country. The complaints were, for the most part, from dealers with large wholesale parts businesses. They worried about potential loss of dealer-to-dealer business to Ford’s bigger and faster operation. Now, ...
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