DETROIT – Chet Huber faces an enviable dilemma. As president of OnStar, Huber holds the reigns to one of the industry’s most coveted technologies, a gee-whiz vehicle communications system combining safety, security and personalized conveniences into a single package activated with the touch of a button. He just wishes more of its users knew this, too. “There is still more than a casual number of folks that, when they decide not to renew OnStar and you go back afterwards and talk to them, ...

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