Industry-wide, vehicle sales will reach 20 million units in the U.S in about five years, predicts Ken Gilman, CEO of Asbury Automotive Group Inc., the fifth-largest publicly owned dealership chain in the U.S. But he warns that higher sales will unleash a war for sales talent among dealers, who already have difficulties recruiting and retaining personnel. Asbury is particularly concerned about recruiting top executives for its nearly 100 outlets. “General managers are critical to a ...

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