DETROIT -- If sales are down and product line-up limited, it's tough -- if not downright presumptuous -- for an automaker to ask its dealers to invest in major facility upgrades. So for years, Volkswagen of North America was reluctant to ask dealers to spend a lot of money improving their stores. VW since then has hit the comeback trail. It's now not so shy about asking its dealers to build new facilities or renovate existing stores, says Frank Maguire, VW's vice president of sales and ...

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