As vehicle quality increases, warranty costs go down, or so the thinking goes. However, A.T. Kearney’s sixth annual study measuring the financial performance of automotive companies finds warranty costs in North America increased last year to $10 billion, largely due to the complexity of new vehicles today and increased focus on quality. "While there have been improvements in part and systems quality, this has been offset by increases in warranty cost drivers like safety, regulatory ...

Premium Content (PAID Subscription Required)

"Printer-friendly" is part of the paid WardsAuto Premium content. You must log in with Premium credentials in order to access this article. Premium paid subscribers also gain access to:

All of WardsAuto's reliable, in-depth industry reporting and analysis
Hundreds of downloadable data tables including:
• Global sales and production data by country
• U.S. model-line inventory data
• Engine and equipment installation rates
• WardsAuto's North America Plant by Platform forecast
• Product Cycle chart
• Interrelationships among major OEMs
•Medium- andheavy-duty truck volumes
•Historical data and much more!

For pricing and subscription information please contact
Lisa Williamson by email: or phone: (248) 799-2642

Current subscribers, please login or CLICK for support information.

Already registered? here.