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Special Coverage
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Larry Jutte
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“Creating new value for the customer is a never-ending challenge,” he says explaining that great ideas developed with the help of suppliers, such as the Honda Odyssey minivan’s fold-flat rear seats and the Ridgeline pickup’s innovative in-bed storage trunk, are quickly adopted by competitors.
Despite the highly competitive nature of the automotive business, Jutte says Honda is not interested in quick fixes that don’t fit into the auto maker’s long-term goals.
“Let’s say somebody invents the best gizmo in the world,” Jutte says. “That has value.”
But if the gizmo is made by exploited workers, or by a company with shaky management, the company producing it is not getting a purchase order.
“The value of the enterprise is very important to us, and the (supplier/OEM) relationship has to be sustainable,” he says.
Even so, it doesn’t mean companies need gold-plated financials to pitch an innovative technology.
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For instance, the new Acura MDX cross/utility vehicle uses electronically controlled suspension dampers made by bankrupt Delphi Corp., Jutte says. The dampers use an unusual magneto-rheological fluid that varies the vehicle’s ride and handling.
“They had a unique value proposition,” Jutte says.
Another area where suppliers are being increasingly scrutinized is corporate responsibility. The auto maker now even gives annual awards to suppliers that excel in areas such as diversity, health and safety, environmental friendliness, ethics and community involvement.
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