The Internet is getting to be old news now. This is our 8th Ward's e-100 issue and frankly, not much has changed since the beginning.
Dealers still grapple with how to report or measure Internet sales. Responding to online leads quickly and effectively is an ongoing challenge — even for the dealerships on the Ward's ranking.
We say it every year — response time is critical. The dealers on the list understand that, and while not perfect, they have developed and demand processes that enable them to interact with their customers online....More