OEs are pressing for more than brick-and-mortar changes and modern décor. They want showroom culture to evolve as well, and evidence suggests dealers who follow these new employee/customer roadmaps will be rewarded....More
The former Secretary of State remains unsure about a 2016 presidential bid. “Let’s solve the problems we have now as elected officials,” she tells the dealer group. “We can worry about the next election later.”...More
The scalable system, which bases at $6,400 and rises to about $50,000 with all the bells and whistles, allows dealers to supply a thorough, data-driven printed diagnostic report to vehicle owners in minutes....More
Experian Automotive says leasing accounted for 23.7% of new-vehicles sold last year and 28.3% of all purchases made other than by cash. Meanwhile, loan terms are escalating, with nearly one in five new vehicles financed for more than 73 months....More
We call out vehicles with problematic fit-and-finish, materials, ergonomics or unfortunate design choices. Each of these items resulted in points deducted as WardsAuto editors selected the 2016 Wards 10 Best Interiors.