What is in this article?:
- Japanese Rebound in Supplier Survey, Widen Gap With Detroit
- Detroit 3 Run Flat and Lose Ground
, the top-ranked Detroit-based automaker in Planning Perspectives’ annual study, climbed to within 30 points of in 2012 but now trails by more than 50. and GM are 70 points behind the Japanese automaker.
Detroit 3 Run Flat and Lose Ground
Conversely, after several years of gains, GM,and posted a relatively flat performance, causing the gap with the Japanese to widen.
, the top-ranked Detroit-based automaker, had climbed to within 30 points of in 2012, but has shown no improvement in the past four years and now trails by more than 50 points.
declined for the first time in six years, but still managed to move ahead of GM on the Planning Perspectives scale. However, both lag by more than 70 points.
Some of the Detroit Three’s low marks result from years of negative perception, Henke says, citing in some cases “urban legends” involving intellectual property theft or other poor treatment in the past that may have respondents rating those automakers more harshly.
“It’s mostly perception, not reality,” he adds. “But it’s happened more with the domestics than it has with Toyota and.”
And as suppliers get more experience with the Japanese automakers, which are widening their purchasing nets to draw in more American-based companies, they also are demanding similarly better treatment from GM, Ford and Chrysler, Henke says.
“We see a trend with more and more suppliers driving south on I-75 to provide goods to the Japanese (automakers),” Henke says. “(So those companies) are more aware of what it’s like now, and they’re starting to raise the bar. They’re expecting more from the domestics.”
Planning Perspectives only recently began looking at the German automakers and doesn’t fully incorporate their results into its rankings. If it did,would be the No.2 automaker, but Mercedes would be well below GM and would be in “a very distant last place by a large margin,” the firm says.
Henke contends the VW score is reflective of the attitude of its suppliers worldwide.
“I’m surprisedis (rated) as high as it is,” he says. “They are the worst of the OEMs in Europe, as it relates to suppliers. They always have been.”
Among other key findings from this year’s study:
- Toyota and purchasing executives and buyers are rated tops in working to build trust and being most transparent in providing information.
- GM purchasing chief Grace Lieblein gets high marks for building trust as well, but the automaker’s buyers are ranked low in the category, outrunning only Chrysler in that regard. “That suggests to me they don’t have metrics in place (to transform purchasing-staff behavior),” Henke says. “There are just too many buyers who are off doing their own thing.”
- The trust factor at Chrysler is at its lowest level in two years and trending downward. “The leaders aren’t leading and moving toward it, and the buyers aren’t getting it,” Henke says.
- Ford purchasing head Hau Thai-Tang is ranked last on trust. But Henke attributes that to the short time he has had in the position. Despite Thai-Tang’s low marks, Ford’s buyers outrank GM and Chrysler’s in this category.
- GM is judged the worst in protecting suppliers’ intellectual property and proprietary information, and it is the least likely to allow suppliers to recover material-cost increases, according to those surveyed. Things might have gone worse for GM had Lieblein not backed off on some controversial contract terms that had angered suppliers, Henke says.
Positive supplier relations translate directly to the bottom line, Planning Perspectives says, because OEs that treat suppliers well get the best technology, price and service. Henke intends to demonstrate that theory with another study due later this year.