Dealership Management http://wardsauto.com/taxonomy/term/53292/more en Wrong Car Dealership Staffers Stuck Fielding Customer Questions http://wardsauto.com/dealers/wrong-car-dealership-staffers-stuck-fielding-customer-questions <div class="node-body article-body">Service advisers and auto technicians say they’ve got other things to do than explain how infotainment systems work.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealers/wrong-car-dealership-staffers-stuck-fielding-customer-questions" target="_blank">read more</a></p> http://wardsauto.com/dealers/wrong-car-dealership-staffers-stuck-fielding-customer-questions#comments Public Management & Strategy Dealers North America U.S. Dealerships Dealership Management Fixed Operations Fri, 24 Apr 2015 09:45:00 +0000 1265621 at http://wardsauto.com <p><strong>Infotainment system usage can confuse customers</strong></p> Worst Advice We’ve Ever Heard About Auto Dealer Bonds http://wardsauto.com/industry-voices/worst-advice-we-ve-ever-heard-about-auto-dealer-bonds <div class="field-byline"> Vic Lance </div> <div class="field-deck"> <font color="800517">INDUSTRY VOICES</font> </div> <div class="node-body article-body">It’s common to see dealers run into trouble because they’ve followed a misconception about surety bonds. It’s wise not to rely on hearsay.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/industry-voices/worst-advice-we-ve-ever-heard-about-auto-dealer-bonds" target="_blank">read more</a></p> http://wardsauto.com/industry-voices/worst-advice-we-ve-ever-heard-about-auto-dealer-bonds#comments Public Industry Voices Management & Strategy Dealers North America U.S. Dealerships Dealership Management Thu, 23 Apr 2015 11:19:00 +0000 1261771 at http://wardsauto.com Maximize Your F&I Time http://wardsauto.com/finance-insurance-resource-center/maximize-your-fi-time <div class="node-body article-body">Step back, analyze your customer base and pick products that meet their needs. This qualitative approach will deepen your product penetration, shorten the sales process and increase revenue potential.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/finance-insurance-resource-center/maximize-your-fi-time" target="_blank">read more</a></p> http://wardsauto.com/finance-insurance-resource-center/maximize-your-fi-time#comments Public Management & Strategy Dealers Finance & Insurance Resource Center U.S. Dealerships Dealership Management Wed, 22 Apr 2015 10:51:00 +0000 1261961 at http://wardsauto.com Spanish Car Dealers’ Profits Keep Trending Upward http://wardsauto.com/europe/spanish-car-dealers-profits-keep-trending-upward <div class="node-body article-body">Automakers credit the uptick in profitability to restructuring efforts and the government’s ongoing scrappage program providing subsidies for new-vehicle purchases while retiring less-efficient vehicles.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/europe/spanish-car-dealers-profits-keep-trending-upward" target="_blank">read more</a></p> http://wardsauto.com/europe/spanish-car-dealers-profits-keep-trending-upward#comments Premium Management & Strategy Politics Dealers Europe Spain Politics Dealership Management Finance Tue, 21 Apr 2015 13:00:00 +0000 1262951 at http://wardsauto.com <p><strong>New-car influx curtails dealers&rsquo; repair, maintenance income.</strong></p> ‘No Silver Bullet’ for Car Dealers Aiming at Awesome Reviews http://wardsauto.com/dealers/no-silver-bullet-car-dealers-aiming-awesome-reviews <div class="node-body article-body">DealerRater.com CEO Gary Tucker tells how to get good online reviews and how to get bad ones. </div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealers/no-silver-bullet-car-dealers-aiming-awesome-reviews" target="_blank">read more</a></p> http://wardsauto.com/dealers/no-silver-bullet-car-dealers-aiming-awesome-reviews#comments Public Dealers North America North America - Regional Dealerships Retail Dealership Management Mon, 20 Apr 2015 10:30:00 +0000 1260191 at http://wardsauto.com <p><strong>Lauded dealers provide great customer experiences, Tucker says.</strong></p> Getting Auto Dealerships to 30% Net to Gross http://wardsauto.com/dealers/getting-auto-dealerships-30-net-gross <div class="node-body article-body">Here’s what to do to become a member of an elite group of dealers.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealers/getting-auto-dealerships-30-net-gross" target="_blank">read more</a></p> http://wardsauto.com/dealers/getting-auto-dealerships-30-net-gross#comments Public Dealers North America U.S. Dealerships Dealership Management Fri, 17 Apr 2015 11:12:00 +0000 1257811 at http://wardsauto.com Good Things Can Happen When Kids Run Dealership http://wardsauto.com/dealers/good-things-can-happen-when-kids-run-dealership <div class="field-byline"> Tom Beaman </div> <div class="node-body article-body">Dealer Bernie Moreno is full of ideas, and once shared some in a letter he wrote as a teen to GM’s chairman. </div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealers/good-things-can-happen-when-kids-run-dealership" target="_blank">read more</a></p> http://wardsauto.com/dealers/good-things-can-happen-when-kids-run-dealership#comments Public Management & Strategy Dealers North America U.S. Dealerships Dealership Management Tue, 14 Apr 2015 10:22:00 +0000 1256321 at http://wardsauto.com <p><strong>&ldquo;Need to make car buying amazing,&rdquo; Moreno says.</strong></p> Focus Turns to Digitizing F&I as Need for Speed Increases http://wardsauto.com/finance-insurance-resource-center/focus-turns-digitizing-fi-need-speed-increases <div class="node-body article-body">Consumers now can get better financing information and apply for loans online, and dealers are beginning to post detailed information on other F&I products, as pressure mounts to whittle time from the car-buying process.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/finance-insurance-resource-center/focus-turns-digitizing-fi-need-speed-increases" target="_blank">read more</a></p> http://wardsauto.com/finance-insurance-resource-center/focus-turns-digitizing-fi-need-speed-increases#comments Public Management & Strategy Dealers Sales & Marketing Finance & Insurance Resource Center U.S. Dealerships Dealership Management Internet Marketing Thu, 12 Mar 2015 11:09:00 +0000 1239411 at http://wardsauto.com <p><strong>Time-shaving focus squarely on F&amp;I department.</strong></p> Run With the Big-Dog Auto Dealers http://wardsauto.com/dealers/run-big-dog-auto-dealers <div class="node-body article-body">Large dealership groups play to their strengths. That doesn’t mean smaller stores must be weaklings. </div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealers/run-big-dog-auto-dealers" target="_blank">read more</a></p> http://wardsauto.com/dealers/run-big-dog-auto-dealers#comments Public Dealers North America U.S. Dealerships Dealership Management Tue, 10 Mar 2015 10:30:00 +0000 1236191 at http://wardsauto.com Unconventional Car Dealer Does It His Way http://wardsauto.com/dealers/unconventional-car-dealer-does-it-his-way <div class="node-body article-body">Brian McCafferty says he’d go out of business before he’d change his business model. </div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealers/unconventional-car-dealer-does-it-his-way" target="_blank">read more</a></p> http://wardsauto.com/dealers/unconventional-car-dealer-does-it-his-way#comments Public Dealers Finance & Insurance Resource Center North America U.S. Dealerships Dealership Management Mon, 09 Mar 2015 10:17:00 +0000 1232701 at http://wardsauto.com <p><strong>One-price selling &ldquo;more linear,&rdquo; McCafferty says.</strong>&nbsp;&nbsp;</p>