Fixed Operations http://wardsauto.com/taxonomy/term/53296/more en Establish an F&I Culture in Your Dealership http://wardsauto.com/f-i/establish-fi-culture-your-dealership <div class="node-body article-body">Training the sales team on F&I products, features and customer benefits, as well as the value to the dealership as a whole, will ensure a smoother transition to the F&I manager.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/f-i/establish-fi-culture-your-dealership" target="_blank">read more</a></p> http://wardsauto.com/f-i/establish-fi-culture-your-dealership#comments Public Management & Strategy Dealers Finance & Insurance Resource Center Industry F & I Fixed Ops U.S. Dealer Dealerships Dealership Management Fixed Operations Tue, 24 Nov 2015 12:11:00 +0000 1406511 at http://wardsauto.com Toyota Australia Links Bogus Parts to Online Dealer http://wardsauto.com/industry/toyota-australia-links-bogus-parts-online-dealer <div class="node-body article-body">Toyota says the recall involves counterfeit brake pads sold by online supplier Westend Spares between June 2013 and October 2015. The fakes were found to contain asbestos, a cancer-causing substance.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/industry/toyota-australia-links-bogus-parts-online-dealer" target="_blank">read more</a></p> http://wardsauto.com/industry/toyota-australia-links-bogus-parts-online-dealer#comments Public Gated Auto Makers Dealers Sales & Marketing Suppliers Asia Pacific Vehicles & Technology Analysis Industry Australia Fixed Ops Safety Technology Vehicle Architecture/Chassis Technology Technology Dealer Miscellaneous Toyota Brakes Fixed Operations Safety Vehicles in Operation Mon, 23 Nov 2015 20:15:00 +0000 1408711 at http://wardsauto.com <p><strong>Nothing like the real thing, Toyota reminds customers</strong>.</p> Industry Group Sees Spanish LV Sales Surge in 2015 http://wardsauto.com/miscellaneous/industry-group-sees-spanish-lv-sales-surge-2015 <div class="node-body article-body">The GANVAM industry group says full-year sales could top the 2014 total by 22.7%, updating a forecast of a 16% increase released only 12 days earlier. Sales after nine months were tracking 24% over prior-year, WardsAuto data shows.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/miscellaneous/industry-group-sees-spanish-lv-sales-surge-2015" target="_blank">read more</a></p> http://wardsauto.com/miscellaneous/industry-group-sees-spanish-lv-sales-surge-2015#comments Public Gated Dealers Sales & Marketing Europe Analysis Industry Fixed Ops Spain Dealer Data & Insights Miscellaneous Fixed Operations Sales Results Vehicles in Operation Mon, 09 Nov 2015 10:41:00 +0000 1393941 at http://wardsauto.com <p><strong>Repair-shop business picking up.</strong></p> Major Hang Up Hurts Car Dealerships http://wardsauto.com/ideaxchange/major-hang-hurts-car-dealerships <div class="field-byline"> Keith Shetterly </div> <div class="field-deck"> <font color="800517">INDUSTRY VOICES</font> </div> <div class="node-body article-body">Poorly answered or unanswered phone calls send customers to the competition. </div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/ideaxchange/major-hang-hurts-car-dealerships" target="_blank">read more</a></p> http://wardsauto.com/ideaxchange/major-hang-hurts-car-dealerships#comments Public Industry Voices Dealers North America Fixed Ops U.S. Dealer IdeaXChange Miscellaneous Dealerships Fixed Operations Fri, 23 Oct 2015 10:37:00 +0000 1372891 at http://wardsauto.com Dealership Used-Car Sales Once Necessary Evils http://wardsauto.com/dealer/dealership-used-car-sales-once-necessary-evils <div class="node-body article-body">Many early Japanese-brand dealerships in the U.S. didn’t even have pre-owned vehicle departments.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealer/dealership-used-car-sales-once-necessary-evils" target="_blank">read more</a></p> http://wardsauto.com/dealer/dealership-used-car-sales-once-necessary-evils#comments Public Dealers North America Fixed Ops Retail U.S. Dealer Miscellaneous Dealerships Fixed Operations Remarketing Mon, 19 Oct 2015 11:44:00 +0000 1362591 at http://wardsauto.com Repair Shops ‘Crushing’ Dealerships in Service Game http://wardsauto.com/dealer/repair-shops-crushing-dealerships-service-game <div class="node-body article-body">“Dealers must establish the value of their store’s service department early,” says DealerSocket’s Marylou Hastert. </div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealer/repair-shops-crushing-dealerships-service-game" target="_blank">read more</a></p> http://wardsauto.com/dealer/repair-shops-crushing-dealerships-service-game#comments Public Dealers North America Digital Marketing Fixed Ops U.S. Dealer Miscellaneous Dealerships Fixed Operations Information Technology Internet Marketing Mon, 12 Oct 2015 11:29:00 +0000 1363901 at http://wardsauto.com <p><strong>More than half of average dealership gross profit comes from service department.&nbsp;</strong></p> Mismanaging 4th Inventory Costs Dealers Time, Money http://wardsauto.com/ideaxchange/mismanaging-4th-inventory-costs-dealers-time-money <div class="field-byline"> Jim Roche </div> <div class="field-deck"> <font color="800517">INDUSTRY VOICES</font> </div> <div class="node-body article-body">Under-utilized auto service departments drain profits.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/ideaxchange/mismanaging-4th-inventory-costs-dealers-time-money" target="_blank">read more</a></p> http://wardsauto.com/ideaxchange/mismanaging-4th-inventory-costs-dealers-time-money#comments Public Industry Voices Dealers North America Fixed Ops U.S. Dealer IdeaXChange Miscellaneous Dealerships Fixed Operations Thu, 08 Oct 2015 11:11:00 +0000 1353531 at http://wardsauto.com Ford Taps The Rock for Service Ad Campaign http://wardsauto.com/dealer/ford-taps-rock-service-ad-campaign <div class="field-byline"> WardsAuto Staff </div> <div class="node-body article-body">Actor Duane Johnson is a longtime fan, the automaker says, with three Fords in his garage, including an F-150 pickup said to be his favorite.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealer/ford-taps-rock-service-ad-campaign" target="_blank">read more</a></p> http://wardsauto.com/dealer/ford-taps-rock-service-ad-campaign#comments Public Auto Makers Dealers Sales & Marketing North America Industry Fixed Ops U.S. Dealer Miscellaneous Ford Advertising Fixed Operations Thu, 01 Oct 2015 04:01:00 +0000 1360311 at http://wardsauto.com <p><strong>Johnson (<em>center</em>) and his elite team of service technicians.</strong></p> Women Show Interest in Becoming Auto Technicians http://wardsauto.com/dealer/women-show-interest-becoming-auto-technicians <div class="node-body article-body">GM’s Women’s Retail Network encourages females to pursue dealership careers.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/dealer/women-show-interest-becoming-auto-technicians" target="_blank">read more</a></p> http://wardsauto.com/dealer/women-show-interest-becoming-auto-technicians#comments Public Auto Makers Dealers North America Industry Fixed Ops U.S. Dealer Miscellaneous Dealerships General Motors Fixed Operations Mon, 21 Sep 2015 11:04:00 +0000 1351171 at http://wardsauto.com <p><strong>Scholarship recipient Randigale Smith took auto technology courses at Illinois Central College.</strong></p> 5 Reasons Dealerships Better Than Independent Repair Shops http://wardsauto.com/ideaxchange/5-reasons-dealerships-better-independent-repair-shops <div class="field-byline"> Mark Pierret </div> <div class="field-deck"> <font color="800517">INDUSTRY VOICES</font> </div> <div class="node-body article-body">Car dealers should demonstrate to customers they can’t get the same quality of service anywhere else.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/ideaxchange/5-reasons-dealerships-better-independent-repair-shops" target="_blank">read more</a></p> http://wardsauto.com/ideaxchange/5-reasons-dealerships-better-independent-repair-shops#comments Public Industry Voices Dealers North America Fixed Ops U.S. Dealer IdeaXChange Miscellaneous Dealerships Fixed Operations Wed, 19 Aug 2015 11:26:00 +0000 1320541 at http://wardsauto.com <p><strong>Mark Pierret</strong></p>