Toyota’s U.S. sales head says dealers may have to change hiring and compensation practices to better appeal to Millennial and minority buyers, predicts no change in long-term CAFE standards and pledges a comeback by the Scion youth brand....More
OEs are pressing for more than brick-and-mortar changes and modern décor. They want showroom culture to evolve as well, and evidence suggests dealers who follow these new employee/customer roadmaps will be rewarded....More
The former Secretary of State remains unsure about a 2016 presidential bid. “Let’s solve the problems we have now as elected officials,” she tells the dealer group. “We can worry about the next election later.”...More
We call out vehicles with problematic fit-and-finish, materials, ergonomics or unfortunate design choices. Each of these items resulted in points deducted as WardsAuto editors selected the 2016 Wards 10 Best Interiors.