OEs are pressing for more than brick-and-mortar changes and modern décor. They want showroom culture to evolve as well, and evidence suggests dealers who follow these new employee/customer roadmaps will be rewarded....More
The automaker’s optimism doesn’t extend to Australia, where Ford is to end vehicle production in 2016 and GM Holden a year later. That will make it “unviable” for Toyota to remain as the country’s sole OEM, Kyoichi Tanada says....More
A Continental Automotive study shows U.S. consumers saying they would pay a premium of $1,500 for features such as automated driving on freeways and in heavy traffic, while Germans would pay twice as much....More
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