2014 WardsAuto e-Dealer 100 http://wardsauto.com/taxonomy/term/647201/more en Whether Fearfully or Fearlessly, Dealers Face New World http://wardsauto.com/edealer/whether-fearfully-or-fearlessly-dealers-face-new-world <div class="field-byline"> Tom Beaman </div> <div class="field-deck"> 2014 WardsAuto e-Dealer 100 </div> <div class="node-body article-body">“Every day, every month, every year, we move farther into the digital world,” says Shaun Kniffin of the Germain dealership group.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/edealer/whether-fearfully-or-fearlessly-dealers-face-new-world" target="_blank">read more</a></p> http://wardsauto.com/edealer/whether-fearfully-or-fearlessly-dealers-face-new-world#comments Public Retail Dealerships edealer North America U.S. Dealerships 2014 WardsAuto e-Dealer 100 Information Technology Internet Marketing Fri, 02 May 2014 10:48:00 +0000 1003151 at http://wardsauto.com <p><strong>Kniffin says his dealership group embraces digital philosophy.</strong></p> Contest Aims to Create Better Car-Buying Experience http://wardsauto.com/edealer/contest-aims-create-better-car-buying-experience <div class="field-deck"> 2014 WardsAuto e-Dealer 100 </div> <div class="node-body article-body">Competition among tech companies isn’t limited to the marketplace.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/edealer/contest-aims-create-better-car-buying-experience" target="_blank">read more</a></p> http://wardsauto.com/edealer/contest-aims-create-better-car-buying-experience#comments Public Retail Dealerships edealer North America U.S. Dealerships 2014 WardsAuto e-Dealer 100 Information Technology Internet Marketing Fri, 25 Apr 2014 11:15:00 +0000 1001921 at http://wardsauto.com <p><strong>Carvoyant co-founder Renz Kuipers says his company&rsquo;s product helps dealers engage with customers using &ldquo;connected-car&rdquo; technology.</strong></p> Internet Threatens Art of Selling http://wardsauto.com/edealer/internet-threatens-art-selling <div class="field-deck"> 2014 WardsAuto e-Dealer 100 </div> <div class="node-body article-body">Dealership salespeople increasingly face shoppers who have done their homework online.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/edealer/internet-threatens-art-selling" target="_blank">read more</a></p> http://wardsauto.com/edealer/internet-threatens-art-selling#comments Public Retail Dealerships edealer North America U.S. Dealerships 2014 WardsAuto e-Dealer 100 Information Technology Internet Marketing Thu, 24 Apr 2014 11:45:00 +0000 1001911 at http://wardsauto.com <p><strong>Customers still need confidence to buy, Grill says.</strong></p> Car Buyers Becoming Less Interested in Test Drives http://wardsauto.com/edealer/car-buyers-becoming-less-interested-test-drives <div class="field-deck"> 2014 WardsAuto e-Dealer 100 </div> <div class="node-body article-body">Traditional sales training stresses the importance of demo drives, but buyers take fewer of them, according to a new study.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/edealer/car-buyers-becoming-less-interested-test-drives" target="_blank">read more</a></p> http://wardsauto.com/edealer/car-buyers-becoming-less-interested-test-drives#comments Public Retail Dealerships edealer North America U.S. Dealerships 2014 WardsAuto e-Dealer 100 Information Technology Internet Marketing Wed, 23 Apr 2014 13:40:00 +0000 1001901 at http://wardsauto.com <p><strong>More women than men skip dealership demo drives.</strong></p> Lexus Best, Mini Worst at Handling Customer Internet Leads http://wardsauto.com/edealer/lexus-best-mini-worst-handling-customer-internet-leads <div class="field-deck"> 2014 WardsAuto e-Dealer 100 </div> <div class="node-body article-body">Ironically, making phone contact with customers is an essential part of Internet sales success.</div> <div class="og_rss_groups"></div><p><a href="http://wardsauto.com/edealer/lexus-best-mini-worst-handling-customer-internet-leads" target="_blank">read more</a></p> http://wardsauto.com/edealer/lexus-best-mini-worst-handling-customer-internet-leads#comments Public Retail Dealerships edealer North America U.S. Dealerships 2014 WardsAuto e-Dealer 100 Internet Marketing Mon, 10 Mar 2014 04:01:00 +0000 966461 at http://wardsauto.com <p><strong>Chart shows how dealerships did as a group by brand. Numbers in parentheses indicate year-over-year improvements or declines.</strong></p>