Thursday, December 18, 2014 - 11:30

Consumers resent dealer tactics designed to help them make gross profit but have no problem using their own tactics to get the best deal.

The FTC wants auto buyers to be able to shop and...

Thursday, December 18, 2014 - 11:26

Surveys are useless when it comes to auto retail. Most consumers rail about negotiating when asked in a survey. But further scrutiny indicates they really DO want to "play the game." They just...

Friday, December 5, 2014 - 12:51

It will be interesting to see what the impact of the sudden drop in fuel prices will be.

Friday, November 21, 2014 - 13:15

Kudos Jim. Its time Dealers push back at vendors who demonize them generally, to drive consumers to their own websites so they can then sell those customer leads back to the same dealers they...

Friday, November 21, 2014 - 13:13

RE: "The ability to research and buy products online has visibly altered the retail landscape, forever changing the customer’s path to purchase. This has had an equally large effect on the...

Tuesday, September 23, 2014 - 06:14

IMHO, NADA isn't doing itself or its franchise dealers any favors with its current public relations effort to justify the franchise system. Consumers don't care and it makes Dealers appear to be...

Sunday, June 8, 2014 - 22:50

The 1971 Cuda was awful compared to the 1970 model, at least with the 383 engine., They cut down the compression ratio because of the unleaded gas. The 383 4bbl in 1970 was a hot one. But the...

Sunday, June 8, 2014 - 22:15

Except the legacy OEMs want NOTHING to do with retailing cars. Every time they've tried it, they've gotten burnt badly. Consumers think they'd save money if dealers didn't exist. The opposite...

Sunday, June 8, 2014 - 22:05

Thanks for your comments.

Sunday, June 8, 2014 - 22:03

"Trunk money" is alive and well, both as a euphemism and a reality. In fact, it is a relatively new term.

"Further supported by the old school lingo "trunk money?" Maybe you think the...

Sunday, June 8, 2014 - 21:20

Tru dat! A full price deal is not excessive or immoral in any way and it isn't the dealer who starts the haggle. The FTC could fix this typical consumer complaint by mandating that dealers all...

Sunday, June 8, 2014 - 21:16

Pompous? If you want to see pompous go into any other merchant and demand to see their bare cost figures. As a consumer you have all the advantages. You can shop near and far. If that isn't...

Friday, May 9, 2014 - 01:25

I think this is a GREAT piece on Toyota's hypocrisy. If anything, it doesn't go far enough. I am deeply disappointed in Toyota over this move on a variety of levels.

Wednesday, May 7, 2014 - 12:51

TrueCar is run by people have don't understand retail. When Scott Painter successfully runs a real dealership he'll have some cred with me. Until then, not so much. He doesn't know the...

Wednesday, May 7, 2014 - 12:47

Interesting to see that Mr. Krafcik, a well respected guy, is now an expert on retail. I'd like to know the retail pedigrees of both Mr. Krafcik and Mr. Painter. They sure think they have a...

Tuesday, May 6, 2014 - 23:39

I attempted to do a similar dance of joy when I read thee Jackson piece but the incision from recent kidney surgery held me down. I had a similar moment when I was told by a large Honda dealer...

Friday, April 25, 2014 - 22:54

A truly educated buyer is good for sales people. The ones who think they know but don't are real pain. But they are all opportunities.

The biggest change in auto retail I've seen over...

Wednesday, April 2, 2014 - 08:22

Great piece on Tesla. There are still many questions to be answered. For example, will Panasonic actually partner with Tesla on the Giga Factory even though Toyota is by far its biggest customer...

Tuesday, March 11, 2014 - 13:50

This is a great event and a great venue. This is an all star group of presenters and panelists with a deep understanding of today's most important auto industry issues.

Wednesday, March 5, 2014 - 06:29

@ Peter - The purpose of being in business is making a return. Perhaps your business can exist without that?

Who forces consumers to shop? Why is it "unfair" for a dealer to make a profit...

Wednesday, March 5, 2014 - 06:19

I retract my statement about ALLY Bank, with apologies. They were extorted and had no choice. I see they are adamant about retaining their rate markup system. As I read over Director Cordray's...

Wednesday, March 5, 2014 - 05:55

I'm going to have to start buying my suits differently.

Saturday, February 22, 2014 - 15:57

Great piece Jim. Dang, I didn't know you were such a history buff. But then, when you get as old as we are, we don't have to read about it. We were there. :)

IMHO - Some salient points...

Monday, February 10, 2014 - 14:35

Steve,

It is all over RW blogs that Hillary received $250K for her speech. Any first hand knowledge of this? I rate it at the top of my BS list. They seem to be piqued that Hillary was...

Tuesday, February 4, 2014 - 11:20

I don't see OEM execs learning how to retail cars at a profit in a competitive negotiating environment while taking trade ins with negative equity and dealing with complex financing issues and...

Tuesday, February 4, 2014 - 11:05

How would Calabrese understand auto retail? Engineers don't have any sway over dealers. Other GM execs do. They're the ones who need the true retail experience with REAL consumers.

Monday, February 3, 2014 - 14:11

RE: "Perhaps the figures are a little outdated but there are plenty of other articles that support at least billions still owed and as we all know number lie and liars use numbers."

A...

Monday, February 3, 2014 - 13:53

@ answergrape : "For some reason you think the bailout was the end all to the Auto industry and the big comeback is here?"

Now this is a hard comment to fathom. The auto bailout wasn't...

Sunday, February 2, 2014 - 22:57

I wonder what a person who has spent her career with an OEM, as a manufacturing person, would know about auto retailing? The scary thing is that these people DO think they know. What could...

Sunday, February 2, 2014 - 12:58

I don't see how "flat fees" gets anyone off the hook. If lenders don't all offer the same flat fee program, the potential for "disparate impact" still remains. What if it is found that some "...

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