Tuesday, February 17, 2015 - 20:32

RE: “How would the average service-absorption percentage look if dealers stopped penciling gross profit from the vehicle departments to the fixed-ops departments via retail recon and other...

Friday, February 13, 2015 - 10:19

RE: "Leasing peaked in 1999 with 3.7 million deliveries. Then it crashed, hitting a low point of 1.1 million units in 2009. That occurred after General Motors and Chrysler virtually ditched their...

Tuesday, February 10, 2015 - 10:59

Longer loans requires ever larger rebates to overcome the negative equity in the long term finance deal. This results in negative equity buyers being steered to vehicles they can buy, based on...

Saturday, January 24, 2015 - 15:36

Also, are you saying a business shouldn't be allowed to calculate and price for the risks it takes? We once had a system for car loans where an applicant was either approved or denied. People...

Saturday, January 24, 2015 - 15:26

Credit Bureaus ARE regulated by the CFPB, AND other regulators. If you have a beef with a credit bureau, register your complaint on the CFPB website.

Further, Interest rates are NOT "set"...

Sunday, January 18, 2015 - 00:30

If the UAW is serious about getting rid of the 2 tier system, it needs to come from its senior members. Parity with the transplants needs to be maintained. Period.

A large percentage of...

Saturday, January 17, 2015 - 22:33

Great article Steve!

According to my niece, a PhD candidate in statistics, the problem begins with the mortgage where borrowers "self describe" on their race. That self description is...

Saturday, January 17, 2015 - 18:38

Actually, this makes no sense at all. Imagine the chaos. Who needs it.

Wednesday, January 7, 2015 - 07:35

I have never been able to get posted EPA fuel economy from any of the turbo vehicles I've owned. But then I didn't drive them carefully enough to keep the turbos dormant. It seems Ford developed...

Tuesday, January 6, 2015 - 15:23

We live in an era of margin compression and turning down gross profit by not asking for it is the answer?

RE: "In essence, the position is adversarial. And adversarial relationships drive...

Saturday, January 3, 2015 - 12:13

The public companies need to continue to keep stockholders engaged. Buying new points to show "growth" and announcing new initiatives keeps investor interest.

In addition to the new...

Saturday, January 3, 2015 - 12:05

There is no free market. There are only market forces. But I'd like to know the whereabouts of this free market halcyon I keep hearing about. Where is that small government nation that "proves...

Monday, December 29, 2014 - 07:16

The idea that the VT business model stays intact is bunk, if for no other reason than the CFPB.

I wonder if the group will continue its brutal work schedules and extreme management turnover...

Sunday, December 28, 2014 - 10:42

And prospecting gets done to a much greater degree when a rotation system is in place. With rotation, no one has to be concerned with losing their turn, although a good rotation system eliminates...

Sunday, December 28, 2014 - 10:38

How would the average service absorption percentage look if dealers stopped penciling gross profit from the vehicle departments to the "fixed ops" departments via "retail recon" and other...

Saturday, December 27, 2014 - 05:31

Define "market price."

You have obviously never retailed cars but I do have a suggestion for you. Since you have a "better way," invest your own money into a dealership and do it your...

Wednesday, December 24, 2014 - 08:52

Of course consumers want to negotiate. Even pouty Millennials. What they want is to be guaranteed a win.

Dealers would be glad to all agree to sell for MSRP. Consumers need to be...

Tuesday, December 23, 2014 - 14:11

Because you'll complicate things by using the dealer's price as your opening negotiation gambit and because the chances are you don't have fast track credit, that's why. Plus, you'll probably be...

Tuesday, December 23, 2014 - 14:10

Because you'll complicate things by using the dealer's price as your opening negotiation gambit and because the chances are you don't have fast track credit, that's why. Plus, you'll probably be...

Tuesday, December 23, 2014 - 14:09

HUH? Consumers don't play games? Negotiation is a game. If they don't want to negotiate let them pay MSRP.

FLASH! The purpose of selling cars is to make gross profit.

The...

Thursday, December 18, 2014 - 11:30

Consumers resent dealer tactics designed to help them make gross profit but have no problem using their own tactics to get the best deal.

The FTC wants auto buyers to be able to shop and...

Thursday, December 18, 2014 - 11:26

Surveys are useless when it comes to auto retail. Most consumers rail about negotiating when asked in a survey. But further scrutiny indicates they really DO want to "play the game." They just...

Friday, December 5, 2014 - 12:51

It will be interesting to see what the impact of the sudden drop in fuel prices will be.

Friday, November 21, 2014 - 13:15

Kudos Jim. Its time Dealers push back at vendors who demonize them generally, to drive consumers to their own websites so they can then sell those customer leads back to the same dealers they...

Friday, November 21, 2014 - 13:13

RE: "The ability to research and buy products online has visibly altered the retail landscape, forever changing the customer’s path to purchase. This has had an equally large effect on the...

Tuesday, September 23, 2014 - 06:14

IMHO, NADA isn't doing itself or its franchise dealers any favors with its current public relations effort to justify the franchise system. Consumers don't care and it makes Dealers appear to be...

Sunday, June 8, 2014 - 22:50

The 1971 Cuda was awful compared to the 1970 model, at least with the 383 engine., They cut down the compression ratio because of the unleaded gas. The 383 4bbl in 1970 was a hot one. But the...

Sunday, June 8, 2014 - 22:15

Except the legacy OEMs want NOTHING to do with retailing cars. Every time they've tried it, they've gotten burnt badly. Consumers think they'd save money if dealers didn't exist. The opposite...

Sunday, June 8, 2014 - 22:05

Thanks for your comments.

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