Thursday, July 30, 2015 - 10:54

There are certainly people within dealerships stuck with historical methods of selling a vehicle. Change for the sake of change isn't productive. PROVE a better way of doing business and...

Thursday, July 30, 2015 - 10:51

RE: "One of the largest obstacles preventing the move of the F&I process online is internal. A significant majority of today’s F&I managers believe the current system is the best way to...

Tuesday, July 14, 2015 - 10:22

Great commentary Jim. There are many OEMs that would have a use for Jeep, Ferrari, and Ram, but few who want to take on Fiat, and the industrial mess that is Italy. It seems logical that an OEM...

Thursday, July 9, 2015 - 08:05

Good stuff. There are many who blame this on extra long term financing. But there are still compelling shorter term leases available, with record numbers of consumers taking advantage of them....

Thursday, July 9, 2015 - 02:04

So which is more important? Gross profit, getting consumers to read and understand what they're signing, or getting them in and out as fast as they would like? Salesmanship isn't giving...

Thursday, July 9, 2015 - 02:00

It begins with pay plans. Dealers often pit their people against each other, then are surprised when things don't work out well.

Thursday, May 21, 2015 - 11:38

Shop, Click, Drive doesn't seem to be thriving over at GM. Could this be another example of respondents answering survey questions one way, then doing something else in real life?

Tuesday, May 12, 2015 - 08:11

More polling? If one wants to know about customer behavior in car dealerships, why not just ask the professionals doing the best job? As sales people, it isn't our job to merely give consumers...

Monday, May 11, 2015 - 17:57

According to Experian, the level of dollars outstanding at the low end of the credit scale is about what it has been for decades. However, the mix might be skewed toward the BHPH end of it...

Thursday, April 30, 2015 - 07:33

They are certainly doable.. But why would that be one's objective? We're not in a speed contest? We're in a gross profit making contest. To do a one hour deal every now and then means exactly...

Monday, March 30, 2015 - 14:47

RE: "Yes, it is always nice to keep money at home, and with all things being equal, the transportation advantages means a lot of domestic oil stays home. But that doesn’t have a major bearing on...

Saturday, March 14, 2015 - 02:23

GM is vulnerable with a huge cash hoard. Last I saw at a $35. stock price, $16. was cash. I'm surprised no one has made a run at GM. I think its cash and break up value has been MUCH higher...

Saturday, March 14, 2015 - 02:20

Buffet certainly won't sell to make short term profit. BTW, I find nothing wrong with profit of any kind. But it remains to be seen if the buy back bolsters stock price long term. I've held my...

Wednesday, March 11, 2015 - 14:09

This sounds like the system in place in the dealership when I started selling cars in 1970. Each car line had its own set margin. The sales staff was very productive and the store made money....

Tuesday, March 10, 2015 - 14:49

Looks like old Harry got his way and Warren Buffet will have to live with the increase in his stock value. So will I. I can live with that.

Tuesday, March 10, 2015 - 14:48

RE: "With the right attitude change car sales could be even bigger and better but "dealers" are their own worst enemy the way it is right now."

Sounds like a great business venture for you...

Monday, March 9, 2015 - 11:28

I'm sure consumers will fall for this, and love us to death, right?

I read a recent study created for credit unions where it was stated that the changes in auto retailing, as prompted by...

Saturday, March 7, 2015 - 03:40

A money grab? Taking advantage of widows and pensioners? A stock buy back would increase the value of the GM stock holdings of the widows and pensioners, wouldn't it?

I don't take a...

Tuesday, February 17, 2015 - 21:32

RE: “How would the average service-absorption percentage look if dealers stopped penciling gross profit from the vehicle departments to the fixed-ops departments via retail recon and other...

Friday, February 13, 2015 - 11:19

RE: "Leasing peaked in 1999 with 3.7 million deliveries. Then it crashed, hitting a low point of 1.1 million units in 2009. That occurred after General Motors and Chrysler virtually ditched their...

Tuesday, February 10, 2015 - 11:59

Longer loans requires ever larger rebates to overcome the negative equity in the long term finance deal. This results in negative equity buyers being steered to vehicles they can buy, based on...

Saturday, January 24, 2015 - 16:36

Also, are you saying a business shouldn't be allowed to calculate and price for the risks it takes? We once had a system for car loans where an applicant was either approved or denied. People...

Saturday, January 24, 2015 - 16:26

Credit Bureaus ARE regulated by the CFPB, AND other regulators. If you have a beef with a credit bureau, register your complaint on the CFPB website.

Further, Interest rates are NOT "set"...

Sunday, January 18, 2015 - 01:30

If the UAW is serious about getting rid of the 2 tier system, it needs to come from its senior members. Parity with the transplants needs to be maintained. Period.

A large percentage of...

Saturday, January 17, 2015 - 23:33

Great article Steve!

According to my niece, a PhD candidate in statistics, the problem begins with the mortgage where borrowers "self describe" on their race. That self description is...

Saturday, January 17, 2015 - 19:38

Actually, this makes no sense at all. Imagine the chaos. Who needs it.

Wednesday, January 7, 2015 - 08:35

I have never been able to get posted EPA fuel economy from any of the turbo vehicles I've owned. But then I didn't drive them carefully enough to keep the turbos dormant. It seems Ford developed...

Tuesday, January 6, 2015 - 16:23

We live in an era of margin compression and turning down gross profit by not asking for it is the answer?

RE: "In essence, the position is adversarial. And adversarial relationships drive...

Saturday, January 3, 2015 - 13:13

The public companies need to continue to keep stockholders engaged. Buying new points to show "growth" and announcing new initiatives keeps investor interest.

In addition to the new...

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