Does Fiat Chrysler Employ Racketeers? Commented on: 2 weeks ago (January 19, 2016)

A reader writes:

As an ex-dealer you should know almost all the manufacturers do this, especially the high-lines BMW and Mercedes. The pressure on dealers is ridiculous. This has been going...

Shocking News: Dealers Don’t Give It Away Commented on: 4 weeks ago (January 4, 2016)

I recently bought a car, and indeed asked what the loan markup was. The F&I manager readily told me. (1%) I'm not sure my local supermarket or service station would be so forthcoming with...

More Dealer Effort Needed for Borderline Credit Cases Commented on: 12 weeks ago (November 12, 2015)

Even though the subprime mortgage industry collapsed because of so many bad loans, the auto-loan industry stayed relatively strong. Throughout the recession, the pay-back performance for vehicle...

Are 1-Hour Deals Doable at Car Dealerships? Commented on: 40 weeks ago (April 28, 2015)

That's one way to do it, but even advocates of the full Internet auto purchase, only a handful of customers opt for it.

Wrong Car Dealership Staffers Stuck Fielding Customer Questions Commented on: 41 weeks ago (April 24, 2015)

Ford was spiffing dealership personnel to thoroughly explain the MyFord and MyLincoln infotainment systems after customers complained they had trouble using them early on.

Lexus RX Grille Faces Risks Commented on: 41 weeks ago (April 20, 2015)

It is interesting how the headlights and fog lights follow the same design.

VW Golf R Is for Rapid Commented on: 50 weeks ago (February 19, 2015)

Oops. Let me fix that. I'm also directionally challenged, as you might have guessed.

Regulator Rep Absent from Vehicle-Financing Conference Commented on: 51 weeks ago (February 9, 2015)

Hugo, If you paid for unwanted extras that you didn't know were added to your vehicle, you are the victim of what's called payment packing. It might have sometimes been done in the old days, but...

MTV Says Its Study Debunks 5 Myths About Millennials and Cars Commented on: 1 year ago (January 27, 2015)

A reader emailed this, It's worth sharing, though I didn't include his name, on the premise that it was a personal email, not necessarily a public declaration with attribution:

Regarding...

Fine Art of Prospecting Builds Relationships, Increases Sales Commented on: 1 year ago (January 16, 2015)

Great points Dave Ruggles.

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