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Edward Thirlwall

Storage and Removal Expert, Sydney, Supercheap self Storage Sydney

Skills: innovation and conceptualisation

Career Summary:

Being in the hospitality line for a good 10 years, Edward Carl Thirlwall knows firsthand what it’s like to have and give good customer service in a business. It makes all the difference between a repeat customer and one that tells all their friends that this company is a waste of their time.


That’s why Edward’s current business - Supercheap Storage is all about flexibility and customer service! Edward is currently heading the outlet that stands in the Eastern suburbs of Sydney where staff are working diligently to take care of customers’ every storage need.


Supercheap Storage has an amazing business model which pivots around the idea of customer service. That means personalisation and flexibility all around. In the past, self storage solutions were more about minimal work for profit. It seemed easy to just open up a space and let people put their things there for a price. But nowadays things are different. Not only do customers expect more, we want to give more too!


There are 3 amazing storage plans that Supercheap storage Sydney Facility currently offer and these cater to the varying needs of the customers. Our standard plan already allows the customer to relax at home while we do all the dirty work. Our portable storage modules are designed to be transportable directly to your doorstep so all you need to do is ready your things that you’d like to store with us, and load them up when we get there!


With our Premium and Platinum plans, you can opt to have increasing amounts of help from our Australia Furniture Removers Association (AFRA) trained removalists, and you can lean back a little more while our guys will help you to pack and load everything into the portable storage module on your behalf.


But again, because we’re all about making this storage experience about you, we won’t force you to pay for services that you don’t need either. This is a great idea if you don’t have a lot of items; we can even give you an even more significant discount when you bring your things down personally to place in our Portable Storage Modules. Unit – all you need to take care is our super cheap monthly storage rental.


When Edward isn’t at work, you can find him soaking up the sun at Bondi beach where he paddles an Australian-made epic ski across the waves. Or he may be out trekking in the bush or country side with his family, just being one with nature. A lot of his love for nature comes from when he spent a lot of his childhood with his brothers in Papua New Guinea on family holidays.


And just like his love for family and nature is being passed down to his kids, his love for good customer service is fiercely passed on to the next generations in Supercheap self storage Sydney and all of its franchises across Sydney and the rest of Australia. We’re glad to have Edward at the helm of our company.


Finance & Economy, Sydney University


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