Ford was spiffing dealership personnel to thoroughly explain the MyFord and MyLincoln infotainment systems after customers complained they had trouble using them early on.
It is interesting how the headlights and fog lights follow the same design.
Oops. Let me fix that. I'm also directionally challenged, as you might have guessed.
Hugo, If you paid for unwanted extras that you didn't know were added to your vehicle, you are the victim of what's called payment packing. It might have sometimes been done in the old days, but...
A reader emailed this, It's worth sharing, though I didn't include his name, on the premise that it was a personal email, not necessarily a public declaration with attribution: