Oops. Let me fix that. I'm also directionally challenged, as you might have guessed.
Hugo, If you paid for unwanted extras that you didn't know were added to your vehicle, you are the victim of what's called payment packing. It might have sometimes been done in the old days, but...
A reader emailed this, It's worth sharing, though I didn't include his name, on the premise that it was a personal email, not necessarily a public declaration with attribution:
Great points Dave Ruggles.
I absolutely agree with Hugo (the what?!?) when he says that dealers who are straightforward will outsell competitors. That's especially true today with social media spreading the word.