30-Question Quiz for Maximizing Revenue in the Service Drive
Answer these 30 questions to determine where to improve your efforts in the service department.
January 7, 2022
Forward-facing dealers have looked to the service drive as an invaluable source of pre-owned acquisitions and customer retention opportunities, as well as a consistent source of revenue amid shortages.
But as competition for buyers and buybacks grows even fiercer, dealers need to take a data-driven approach to mining their service drive for opportunities – along with putting the tools, people and processes in place to support that approach.
Are you prepared to make the most of your service drive in 2022? Answer these 30 questions to find out and determine where to improve your efforts across areas including:
Benchmarking your efforts
Analyzing your current processes
Auditing your goals and objectives
Assessing your people
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