The Dealer 5 | August 24, 2015

2.

A 45-store dealership group’s co-founders say success comes from the entrepreneurial zest of operating partners at individual spots. Here’s why.

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"I had ADP, Dealertrack and Reynolds in my stores. I spent a lot of time doing my homework on DMS providers. I switched all my stores to Reynolds. If I didn’t think Reynolds was the best, I wouldn’t have done it.”

-Joe Laham, President of Premier Companies

 See why Joe switched.

3.

A study cites reasons dealerships fail to convert inbound phone calls to appointments. Reasons include rudeness and lack of inventory knowledge. There’s more.

4.

At a luxury mall – near Gucci and Kate Spade stores – is a revamped Tesla store. It sells cars and stuff like $300 tote bags. Let’s go inside.

5.

Six teams of college students will compete to conceptualize and build a new F&I product. They earn course credit, and the winners get a prize. Game on.