The Dealer 5 | November 11, 2014

What's on the (service) menu?; Buffett's next move?; How to ruin a great customer experience: Dealer news and information from WardsAuto and around the web.

Steve Finlay, Contributing Editor

November 11, 2014

2 Min Read
The Dealer 5 | November 11, 2014



Welcome to The  WardsAuto Dealer 5 - we've put together important items from WardsAuto.com and across the Internet. So let's go:

You need a menu in the service department. That's a given, because it's such a strong selling tool. But what should it contain?Our fixed-ops expert offers tips.

Count 'em. Here are five contest-winning best ideas for dealerships. 

The Warren Buffett watch: Mr. Big Bucks may now have Sonic in his sights. It's a major group, No.5 on the WardsAuto Megadealer 100.

The dealership experience went swimmingly. Then waves of "how'd-we-do?" inquiries started coming in. A customer airs his ire.


To see all the day's dealer news and information, go to WardsAuto.com/Dealers. 

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2014

About the Author

Steve Finlay

Contributing Editor

Steve Finlay is a former longtime editor for WardsAuto. He writes about a range of topics including automotive dealers and issues that impact their business.

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