Benchmarking Helps When Budgeting

Good auto dealers find ways to perform at top levels.

Tony Noland 1

December 30, 2015

5 Min Read
Benchmarking Helps When Budgeting

The new-year budget process is one of a dealership manager’s most important annual duties.

It should include financial goals and a detailed plan of how to reach them. This includes not only retail and wholesale sales volumes, but gross profits on a per-unit-sold basis and the personnel that will be required to make budget.

What is the difference between a forecast and a budget? Forecasting is an informed guess, while budgeting is a stated expectation.

Your challenge is to determine accurate information as it applies to your departmental gross profits and your ability to manage the expenses. 

While auto sales currently are strong, there are challenges with gross profit margins. Will we be able to identify new gross profit opportunities, such as improved performance in F&I?  

To assist you in completing your budget, the National Automobile Dealers Assn. has generously provided data for your use in comparing your performance based on this information from their Dealer 20 Groups.

 

July 2015 Year-to-Date

ALL MEMBERS

Domestic

High-Line Import

Imports Non High-Line

New Vehicle Gross % Total Dealership Gross

29.48%

30.34%

25.63%

29.86%

Used Vehicle Gross % Total Dealership Gross

25.68%

28.24%

18.35%

25.00%

Service Gross % Total Dealership Gross

25.09%

21.52%

33.00%

27.04%

P & A Gross % Total Dealership Gross

16.42%

15.81%

21.25%

15.24%

Body Shop Gross % Total Dealership Gross

3.28%

4.00%

1.75%

2.87%

Productive Employees % Total Employees

67.40%

67.60%

63.79%

68.42%

Total Dealership Personnel Expense % Gross

38.33%

39.54%

39.14%

36.14%

Total Dealership Gross Per Employee

$8,154

$8,169

$9,847

$8,252

New Retail Gross PNVR

$1,143

$1,273

$1,748

$852

Used Retail Gross PUVR

$1,574

$1,677

$1,778

$1,356

Used Wholesale Gross Per Unit

$47

$32

$134

$45

Total Service Gross % Sales

67.51%

65.13%

70.84%

68.82%

Total Parts Gross % Sales

30.92%

30.45%

32.39%

30.81%

Total Body Shop Gross % Sales

51.53%

51.77%

52.02%

50.90%

Fixed Coverage (Svc,Pts,Body Absorption %)

49.87%

47.10%

60.06%

49.35%

New & Used Advertising % Gross

11.12%

10.20%

9.06%

13.34%

New Net Floor Plan Interest % Gross

-6.39%

-6.37%

-6.93%

-6.23%

 

 

 

 

 

 

 

New Retail Gross

PNVR

2014

2015

Domestics

$1,269

$1,273

Highline Imports

$1,942

$1,748

Non‐High Imports

$939

$852

 

Used Retail Gross PUVR

2014

2015

Domestics

$1,706

$1,677

Highline Imports

$1,832

$1,778

Non‐High Imports

$1,422

$1,356

 

Used Whsle Gross PUVW

2014

2015

Domestics

$65

$32

Highline Imports

$220

$134

Non‐High Imports

$92

$45

 

Service Gross % Sales

2014

2015

Domestics

64.65%

65.13%

Highline Imports

70.41%

70.84%

Non‐High Imports

68.86%

68.82%

 

Parts Gross % Sales

2014

2015

Domestics

29.75%

30.45%

Highline Imports

32.19%

32.39%

Non‐High Imports

30.65%

30.81%

 

Body Gross % Sales

2014

2015

Domestics

51.94%

51.77%

Highline Imports

52.13%

52.02%

Non‐High Imports

51.57%

50.90%

 

Fixed Coverage/Absorption %

2014

2015

Domestics

47.66%

47.10%

Highline Imports

60.05%

60.06%

Non‐High Imports

49.13%

49.35%

 

When completing the expense portion of the budget, I’ve always found that using a factory statement helps me ensure that all expenses are taken into account, by category and then individually within the category.

As an example, using a Toyota statement, Total Dealership Expense % Gross, I determine my sales expense percentage, and then assign a percentage to each expense.  Follow the same routine for your operating and total overhead expenses. 

Sales Compensation

15.0%

Sales Compensation Scion

0.14%

Supervision Compensation

8.90%

Supervision Compensation Scion Only

0.20%

Delivery Expense

.60%

Finance, Ins and Svc Contract Commissions

3.50%

Advertising Departmental

6.35%

Interest Floor Plan

-1.5%

Total Selling Expenses

33.19%

 

This example is for the expense as a percentage to the total dealership gross.  If there are expenses that cannot be categorized, you should determine an amount based on an allocation using one on the four allocation methods,

One last item to address: personnel. Three trends I always watch as it relates to employment is productive employee percentage, gross per employee and total dealership personnel expense as a percentage of total gross. The NADA trend is as follows:

 

Productive Employee %

2014

2015

Domestic

69.04%

67.60%

Highline

63.53%

63.79%

Import Non-Highline

68.95%

68.42%

Total

68.30%

67.40%

 

Gross Per Employee

2014

2015

Domestic

$7,980

$8,169

Highline

$9,867

$9,847

Import Non-Highline

$8,298

$8,252

Total

$8,332

$8.154

 

Total Employee Exp.

% Gross

2014

2015

Domestic

39.57%

39.54%

Highline

38.75%

39.14%

Import Non-Highline

35.56%

36.14%

Total

38.07%

38.33%

 

Compared to this year, I expect 2016 to present certain challenges. But as is always the case, good dealers find ways to perform at top levels. Keep concentrating on expense management, asset management, cash management and employee productivity.  

Good selling!

Tony Noland of Tony Noland & Associates is a veteran dealership consultant. He can be reached at tonynolandandassociates.com.

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