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Employee retention is one of the biggest elephants in the room at dealerships around the country. With average turnover rates as high as 67 percent for automotive retail salespeople, it isn't a secret that dealerships have a long way to go when it comes to talent retention management (TRM). What many dealers fail to realize, however, is how significantly ignoring this issue is impacting the bottom line – and how important it is to attack the problem now.
August 24, 2018
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