Dealers

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Customer Satisfaction Up, But Dealers Need to Shore Up Processes Customer Satisfaction Up, But Dealers Need to Shore Up Processes

Dealer satisfaction scores rose minimally, J.D. Power reports.

Nov 11, 2024

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1 Min Read

Fixed Operations

Curbee Carves a New Path for Dealership Service Curbee Carves a New Path for Dealership Service

Nov 11, 2024

1 Min Read

Dealers Want to Put the Brake on Used-Car Prices Dealers Want to Put the Brake on Used-Car Prices

Nov 8, 2024

1 Min Read

Finance & Insurance

Minimal Savings Can Maximize Auto Sales Minimal Savings Can Maximize Auto Sales

Nov 7, 2024

1 Min Read

Industry Voices | From 5% to 40%: How a Dealer Cracked the Code on Selling to a Diverse Customer Base Industry Voices | From 5% to 40%: How a Dealer Cracked the Code on Selling to a Diverse Customer Base

Nov 6, 2024

1 Min Read

Industry Voices | Scary Times for Vehicle Subscription Services Industry Voices | Scary Times for Vehicle Subscription Services

byJohn Possumato and Nick DiPrima

Nov 5, 2024

1 Min Read

Fixed Operations

Unexpected Boost: Dealers Find EVs Increase Fixed Ops Revenue

Unexpected Boost: Dealers Find EVs Increase Fixed Ops Revenue

Fixed Operations

Dealership Profitability Plunge Slows Thanks to Fixed Ops

Dealership Profitability Plunge Slows Thanks to Fixed Ops

Finance & Insurance

High Insurance Rates Pump the Brakes on Car Sales

High Insurance Rates Pump the Brakes on Car Sales

Fixed Operations

Customer Pay vs. Warranty Work

Customer Pay vs. Warranty Work

AM/FM Radio A-One for Most Drivers

AM/FM Radio A-One for Most Drivers

Finance & Insurance

Industry Voices | Is CFPB’s Focus on Junk Fees Justified?

Industry Voices | Is CFPB’s Focus on Junk Fees Justified?

byTom Oscherwitz

Finance & Insurance

Trust, Not Price, Drives Sales

Trust, Not Price, Drives Sales

Fixed Operations

Savvy Service Customers Respond to High-Tech Auto Imaging

Savvy Service Customers Respond to High-Tech Auto Imaging

Fixed Operations

Competitive Prices, Comfortable Lounges Win Service Customers

Competitive Prices, Comfortable Lounges Win Service Customers

Digital Marketing

Prediction: Car Dealers Will Rely More on Predictive Analytics

Prediction: Car Dealers Will Rely More on Predictive Analytics

Finance & Insurance

Industry Voices | The Affordability Challenge for Dealers

Industry Voices | The Affordability Challenge for Dealers

Finance & Insurance

No Deal Left Behind

No Deal Left Behind

Industry Voices | Does AI Signal the Death of the Automotive Salesperson?

Industry Voices | Does AI Signal the Death of the Automotive Salesperson?

byAaron Bickart

Fixed Operations

Industry Voices | It’s Cycle Time

Industry Voices | It's Cycle Time

byColin McElhatton

Finance & Insurance

Presidential Election, U.S. Weather Sink New-Car Prices

Presidential Election, U.S. Weather Sink New-Car Prices

Batteries Included: Mastering BEV Sales

Batteries Included: Mastering BEV Sales

Now is the Time to Prepare for Next Major Storms

Now is the Time to Prepare for Next Major Storms

Yes, Used Car Acquisitions Are Up – A Bit

Yes, Used Car Acquisitions Are Up – A Bit

Dealers Take a Fresh Look at Cause of Rising Costs, Dipping Profits

Dealers Take a Fresh Look at Cause of Rising Costs, Dipping Profits

Engagement or Estrangement: You Pay the Price for Staff Blunders

Engagement or Estrangement: You Pay the Price for Staff Blunders

Here’s How to Spark Consumers’ EV Interest

Here’s How to Spark Consumers’ EV Interest

Hurricane Helene Floods Dealerships with Risks, Opportunities

Hurricane Helene Floods Dealerships with Risks, Opportunities

Fixed Operations

Tune Up Service Managers’ Pitches to Recruit Techs

Tune Up Service Managers’ Pitches to Recruit Techs

Finance & Insurance

Jumping Over Insurance Cost Barriers

Jumping Over Insurance Cost Barriers

Finance & Insurance

Synthetic Fraudsters Target Dealers

Synthetic Fraudsters Target Dealers

byNancy Dunham, Alysha Webb

Finance & Insurance

Dealers Won’t See Swift Sales Boost Despite Interest Rate Cut

Dealers Won’t See Swift Sales Boost Despite Interest Rate Cut

Sponsored Content

Consumers Keep Service Levels High

Consumers Keep Service Levels High

Finance & Insurance

Fixed Ops Are Key in Buy-Sell Market

Fixed Ops Are Key in Buy-Sell Market

Sponsored Content

Driving Your Dealership Ahead with Artificial Intelligence

Driving Your Dealership Ahead with Artificial Intelligence

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