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Car Dealers Praise ‘Power of the Phone'Car Dealers Praise ‘Power of the Phone’

Timely customer satisfaction leads to more sales.

Nov 20, 2024

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1 Min Read

Finance & Insurance

Retail Automotive Market Sees Signs of Steadying Retail Automotive Market Sees Signs of Steadying

Nov 19, 2024

1 Min Read

Finance & Insurance

Subprime Originations Rise Subprime Originations Rise

Nov 18, 2024

1 Min Read

Finance & Insurance

Manufacturers Help Dealers Clean Out Their Lots Manufacturers Help Dealers Clean Out Their Lots

Nov 15, 2024

1 Min Read

VinFast Needs More Capital as Cheap Leases Fail to Ignite Interest VinFast Needs More Capital as Cheap Leases Fail to Ignite Interest

Nov 14, 2024

1 Min Read

Finance & Insurance

Improve Warranty Processing, Improve Revenue Improve Warranty Processing, Improve Revenue

Nov 14, 2024

1 Min Read

Industry Voices | Electric Vehicles: Serious Customers, Serious Business

Industry Voices | Electric Vehicles: Serious Customers, Serious Business

Customer Satisfaction Up, But Dealers Need to Shore Up Processes

Customer Satisfaction Up, But Dealers Need to Shore Up Processes

Fixed Operations

Curbee Carves a New Path for Dealership Service

Curbee Carves a New Path for Dealership Service

Dealers Want to Put the Brake on Used-Car Prices

Dealers Want to Put the Brake on Used-Car Prices

Finance & Insurance

Minimal Savings Can Maximize Auto Sales

Minimal Savings Can Maximize Auto Sales

Industry Voices | From 5% to 40%: How a Dealer Cracked the Code on Selling to a Diverse Customer Base

Industry Voices | From 5% to 40%: How a Dealer Cracked the Code on Selling to a Diverse Customer Base

Industry Voices | Scary Times for Vehicle Subscription Services

Industry Voices | Scary Times for Vehicle Subscription Services

byJohn Possumato and Nick DiPrima

Fixed Operations

Unexpected Boost: Dealers Find EVs Increase Fixed Ops Revenue

Unexpected Boost: Dealers Find EVs Increase Fixed Ops Revenue

Fixed Operations

Dealership Profitability Plunge Slows Thanks to Fixed Ops

Dealership Profitability Plunge Slows Thanks to Fixed Ops

Finance & Insurance

High Insurance Rates Pump the Brakes on Car Sales

High Insurance Rates Pump the Brakes on Car Sales

Fixed Operations

Customer Pay vs. Warranty Work

Customer Pay vs. Warranty Work

AM/FM Radio A-One for Most Drivers

AM/FM Radio A-One for Most Drivers

Finance & Insurance

Industry Voices | Is CFPB’s Focus on Junk Fees Justified?

Industry Voices | Is CFPB’s Focus on Junk Fees Justified?

byTom Oscherwitz

Finance & Insurance

Trust, Not Price, Drives Sales

Trust, Not Price, Drives Sales

Fixed Operations

Savvy Service Customers Respond to High-Tech Auto Imaging

Savvy Service Customers Respond to High-Tech Auto Imaging

Fixed Operations

Competitive Prices, Comfortable Lounges Win Service Customers

Competitive Prices, Comfortable Lounges Win Service Customers

Digital Marketing

Prediction: Car Dealers Will Rely More on Predictive Analytics

Prediction: Car Dealers Will Rely More on Predictive Analytics

Finance & Insurance

Industry Voices | The Affordability Challenge for Dealers

Industry Voices | The Affordability Challenge for Dealers

Finance & Insurance

No Deal Left Behind

No Deal Left Behind

Industry Voices | Does AI Signal the Death of the Automotive Salesperson?

Industry Voices | Does AI Signal the Death of the Automotive Salesperson?

byAaron Bickart

Fixed Operations

Industry Voices | It’s Cycle Time

Industry Voices | It's Cycle Time

byColin McElhatton

Finance & Insurance

Presidential Election, U.S. Weather Sink New-Car Prices

Presidential Election, U.S. Weather Sink New-Car Prices

Batteries Included: Mastering BEV Sales

Batteries Included: Mastering BEV Sales

Now is the Time to Prepare for Next Major Storms

Now is the Time to Prepare for Next Major Storms

Yes, Used Car Acquisitions Are Up – A Bit

Yes, Used Car Acquisitions Are Up – A Bit

Dealers Take a Fresh Look at Cause of Rising Costs, Dipping Profits

Dealers Take a Fresh Look at Cause of Rising Costs, Dipping Profits

Engagement or Estrangement: You Pay the Price for Staff Blunders

Engagement or Estrangement: You Pay the Price for Staff Blunders

Here’s How to Spark Consumers’ EV Interest

Here’s How to Spark Consumers’ EV Interest

Hurricane Helene Floods Dealerships with Risks, Opportunities

Hurricane Helene Floods Dealerships with Risks, Opportunities

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