Dealers

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Retail
Customer Satisfaction RisesCustomer Satisfaction Rises

Analysts' reports show a decline in needs-based purchases and a rise in consumer satisfaction.

byNancy Dunham, Principal Analyst/Retail
Jan 14, 2025
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1 Min Read
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Fixed Operations
New Year, Old Tech ShortageNew Year, Old Tech Shortage
bySteve Finlay
Jan 13, 2025
1 Min Read
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Retail
Industry Voices | How Dealers Can Grow Consultative Relationships in 2025Industry Voices | How Dealers Can Grow Consultative Relationships in 2025
byKathryn Schifferle
Jan 10, 2025
1 Min Read
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Fixed Operations
Stay on Track With Tire SalesStay on Track With Tire Sales
byAlysha Webb
Jan 9, 2025
1 Min Read
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Finance & Insurance
TransUnion Forecasts Dip in Auto Loan DelinquenciesTransUnion Forecasts Dip in Auto Loan Delinquencies
byJim Henry
Jan 8, 2025
1 Min Read
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Retail
How AI Can Help Dealers Speak Customers’ LanguageHow AI Can Help Dealers Speak Customers’ Language
byAlysha Webb
Jan 7, 2025
1 Min Read
Fixed Operations
Reynolds and Reynolds and Skaivision Team for AI Efficiency
Reynolds and Reynolds and Skaivision Team for AI Efficiency
Jan 6, 2025
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1 Min Read
byAlysha Webb, Contributor
Finance & Insurance
Cybercrime Hits the Fast Lane
Cybercrime Hits the Fast Lane
Jan 3, 2025
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1 Min Read
bySteve Finlay, Contributing Editor
Retail
Here’s What’s Ahead for 2025 NADA Show
Here’s What’s Ahead for 2025 NADA Show
Jan 2, 2025
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Dealers
Industry Voices | AI Logistics Ensure Car Deliveries When Dealers Need Them
Industry Voices | AI Logistics Ensure Car Deliveries When Dealers Need Them
Dec 31, 2024
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1 Min Read
byVladimir Kadurin, chief product officer, Ship.Cars
Finance & Insurance
Industry Voices | Vehicle Affordability in 2025: Challenges, Predictions and Opportunities
Industry Voices | Vehicle Affordability in 2025: Challenges, Predictions and Opportunities
Dec 30, 2024
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1 Min Read
byTyson Jominy, Vice president, data and analytics, J.D. Power
Retail
Industry Voices | Engaging Gen Z Talent in Auto Retail
Industry Voices | Engaging Gen Z Talent in Auto Retail
Dec 27, 2024
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1 Min Read
byBruce Johnson, Vice president of marketing, CDK
Finance & Insurance
Industry Voices | Dealers’ 2025 Auto Lending Playbook
Industry Voices | Dealers’ 2025 Auto Lending Playbook
Dec 27, 2024
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1 Min Read
byKevin Filan, Senior vice president of marketing, Open Lending
Retail
Dealer Optimism Grows Despite Headwinds
Dealer Optimism Grows Despite Headwinds
Dec 26, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Finance & Insurance
Near-Prime Not So Bad; F&I Can Help; Are Zoomers Rich?
Near-Prime Not So Bad; F&I Can Help; Are Zoomers Rich?
Dec 24, 2024
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1 Min Read
bySteve Finlay, Contributing Editor
Finance & Insurance
Cox Automotive Underscores Positive Future
Cox Automotive Underscores Positive Future
Dec 23, 2024
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1 Min Read
byJim Henry, Contributor
Regulatory
Auto Dealers to President-Elect Trump: ‘Let Consumers Drive the Market, Not Mandates’
Auto Dealers to President-Elect Trump: ‘Let Consumers Drive the Market, Not Mandates’
Dec 20, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Finance & Insurance
Year-end Strategies for Dealers
Year-end Strategies for Dealers
Dec 19, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Finance & Insurance
EVs Here to Stay, But Not Tax Breaks
EVs Here to Stay, But Not Tax Breaks
Dec 18, 2024
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1 Min Read
bySteve Finlay, Contributing Editor
Dealers
Cars Are Great, Until They’re Not
Cars Are Great, Until They’re Not
Dec 17, 2024
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1 Min Read
bySteve Finlay, Contributing Editor
Finance & Insurance
Industry Voices | In It Together Against Digital Fraud
Industry Voices | In It Together Against Digital Fraud
Dec 16, 2024
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1 Min Read
byJessica Gonzalez, Vice President, Lending Strategies, InformedIQ.com
Finance & Insurance
Dealers Navigate a Shift in Used-Car Values
Dealers Navigate a Shift in Used-Car Values
Dec 13, 2024
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1 Min Read
byJim Henry, Contributor
Retail
Dealers Can Connect With Consumers by Overcoming Tech Concerns
Dealers Can Connect With Consumers by Overcoming Tech Concerns
Dec 11, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Fixed Operations
Tom’s Truck Center Fuels Technician Training With $300,000 Donation
Tom’s Truck Center Fuels Technician Training With $300,000 Donation
Dec 11, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Finance & Insurance
Prime Borrowers, Affordable Models and Tax Credits: The EV Sales Opportunity
Prime Borrowers, Affordable Models and Tax Credits: The EV Sales Opportunity
Dec 10, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Sponsored Content
EV Awareness and Dealer Preparedness: Bridging the Gap to Boost Sales
EV Awareness and Dealer Preparedness: Bridging the Gap to Boost Sales
Dec 10, 2024
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1 Min Read
Fixed Operations
From Paint to Profits: How XPEL Drives Value for Dealers
From Paint to Profits: How XPEL Drives Value for Dealers
Dec 9, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Finance & Insurance
Residual Value Honors Give Dealers Competitive Edge
Residual Value Honors Give Dealers Competitive Edge
Dec 6, 2024
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1 Min Read
byAlysha Webb, Contributor
Retail
The Case for AI in Your Dealership
The Case for AI in Your Dealership
Dec 5, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Sponsored Content
Why Service Matters More Than Ever: Dealership Service in an EV-Focused Future
Why Service Matters More Than Ever: Dealership Service in an EV-Focused Future
Dec 5, 2024
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1 Min Read
Finance & Insurance
Retail Ride Still Bumpy, but Good News Is Ahead
Retail Ride Still Bumpy, but Good News Is Ahead
Dec 4, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Finance & Insurance
Industry Voices | The Encryption Solution for Dealers and Lenders
Industry Voices | The Encryption Solution for Dealers and Lenders
Dec 4, 2024
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1 Min Read
byKarl Falk, CEO, Botdoc
Stellantis
Stellantis Sparks Dealer-Driven EV Future
Stellantis Sparks Dealer-Driven EV Future
Dec 3, 2024
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1 Min Read
byAlysha Webb, Contributor
Finance & Insurance
Time to Push BEVs Ahead of Looming Loss of Tax Credit
Time to Push BEVs Ahead of Looming Loss of Tax Credit
Dec 2, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Finance & Insurance
Sales Figures Begin to Shift Upward
Sales Figures Begin to Shift Upward
Nov 27, 2024
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1 Min Read
byNancy Dunham, Principal Analyst/Retail
Reports
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