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FordWe've Had Some ProblemsWe've Had Some Problems
Ford Motor Credit Co. is replacing several branch offices with fewer service centers, and it's been rough. We've had some problems, acknowledges Todd Trese, Ford Credit's North American marketing director. Snags have caused dealers to give the captive lender low satisfaction scores of late. We're working hard on addressing that, Trese says. We have to. Without dealers, you're done. We're aware of
