Dealers


  • African American couple shaking hands with dealer in showroom, celebrating agreement on new car purchase, lifestyle and transport concept of business and success
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    Getty Images
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    Adapting AI to auto dealership operations is a work in progress

    Ohio dealer Kyle Pisani uses artificial intelligence to maximize sales, fine-tune operations and measure performance.

    By June 15, 2026
  • 2027 Mitsubishi Eclipse Sportback EV, from the front angle
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    Courtesy of Mitsubishi
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    Mitsubishi reveals Eclipse Sportback EV based on the Nissan Leaf

    A fully electric model under the Eclipse nameplate will be the next to arrive in a series of steps toward the brand’s U.S. renewal and sales growth.

    By June 12, 2026
  • The interior of a Kia EV3 showing the dashboard and front seats. Explore the Trendline
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    Courtesy of Kia Corporation
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    Trendline

    Artificial Intelligence

    Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.

    By WardsAuto staff
  • Waldorf Honda in Waldorf, Maryland.
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    Permission granted by Brandon Steven
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    Retaining top talent adds dealership value after acquisitions

    Having a stable management team can boost service volume and sales for a more profitable business, note buy-sell experts.

    By June 11, 2026
  • Hyundai Ioniq 5, from the side
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    Courtesy of Hyundai
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    Used EV values are rallying, and the timing is right for dealers

    Gas prices are driving demand — and prices — for used EVs, just as dealers face an influx of them off-lease.

    By June 10, 2026
  • A technician inspects a part in the service department of Ricart Ford dealership in Columbus, Ohio in front of a white Ford F Series Super Duty truck.
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    Courtesy of Ford Motor Co.
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    Ford, Bloomberg investing $5M to train technicians at Detroit schools

    Ford says the U.S. auto industry will need more than 350,000 new technicians by 2029 to keep pace with rapid vehicle technological shifts, including 7,000 in Michigan.

    By June 9, 2026
  • Andy Guelcher's newly acquired Cadillac dealership in Englewood Cliff, New Jersey.
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    Permission granted by Andy Guelcher
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    Chevrolet dealer acquires bankrupt Cadillac store in New Jersey

    New co-owner Andy Guelcher sees big mobile service opportunities.

    By June 5, 2026
  • A U.S. Toyota dealership
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    Courtesy of Toyota
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    Big auto retailers’ growth strategy includes selling dealerships

    Penske, Group 1 and Lithia have shown it isn't just acquisitions that drive shareholder performance.

    By June 4, 2026
  • A Hyundai mobile service van is photographed in New Port Richey, Florida, on May 12, 2026.
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    Courtesy of Hyundai
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    Hyundai is helping set dealers up for mobile service

    The automaker sees mobile service vans as a way of extending the dealership experience — and potentially expanding service capacity.

    By June 3, 2026
  • Sporty versions of the Dodge Durango, Dodge Charger, and Dodge Hornet together on the track
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    Courtesy of Stellantis
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    Scaling up: What dealers should know about Stellantis’ big product revamp

    The automaker’s U.S. investment focuses on Chrysler, Dodge, Ram and Jeep, adding seven more models under $39,000 by 2030, including smaller Ram trucks and new compact Chrysler and Dodge SUVs.

    By June 1, 2026
  • 2026 Ford F-150 Raptor R
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    Courtesy of Ford
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    Pickups are behind a surge in high auto loan payments

    Nearly a fifth of new-vehicle loans topped $1,000 in Q1 2026, hitting an all-time quarterly high, according to Experian.

    By May 29, 2026
  • Waldorf Honda in Waldorf, Maryland.
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    Permission granted by Brandon Steven
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    Brandon Steven Motors gains Maryland might with 12-dealership deal

    With multiple Ford and Chevy stores only part of it, the nearly $500,000 deal achieves what was described as "a lock on all the domestic business in southern Maryland."

    By May 28, 2026
  • A Group 1 car dealership.
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    Getty Images
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    Group 1 Automotive trims 700 jobs in Q1 amid uncertain market

    The headcount reduction and other cuts could help slash annual expenses for the Houston-based megadealer by about $50 million.

    By May 22, 2026
  • Mike Drawe and Ivette Dominguez Drawe stand with Curtis Harris of GM Financial, at Alpine Chevrolet.
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    Courtesy of Alpine Automotive Group
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    A Colorado dealership group buys its first Chevrolet store

    New co-owner Ivette Dominguez Drawe is counting on an inventory boost to kick-start sales.

    By May 21, 2026
  • A shiny remanufactured clutch housing in the forefront, a tarnished used one in the background
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    Courtesy of ZF
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    Column

    Reman auto parts business just begging to be ‘discovered’

    John McElroy argues that remanufactured parts should be on the minds of more dealerships — but a broader movement to utilize them needs to start with automakers.

    By John McElroy • May 21, 2026
  • A technician works on a car.
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    Justin Sullivan via Getty Images
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    Column

    For dealers and automakers alike, good service is good business

    Automakers aren’t just interested in building and selling vehicles, they also pay keen attention to how dealers service them. Here’s why.

    By May 19, 2026
  • Client secured approval for mortgage loan after reviewing financial agreements outlined in business contract.
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    Getty Images
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    Auto loan delinquency rates increased more slowly in Q1

    New York Fed researchers are closely watching the percentage of loans that transition into delinquency in a given quarter in order to measure the health of the auto finance market.

    By May 14, 2026
  • BYD Dolphin 2026
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    Courtesy of BYD
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    UK sales surge 24% in April amid challenging environment

    New-car registrations bounced back from a year ago, but questions of sustainability and meeting mandated EV targets persist.

    By May 13, 2026
  • Lithia Motors headquarters Q3 2025
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    JHVEPhoto via Getty Images
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    Lithia Motors reorganizes dealerships as part of productivity push

    CEO Bryan DeBoer aims to centralize roles and combine others to remove layers, even potentially shifting service advisors to remote work.

    By May 12, 2026
  • A photo of EchoPark's logo in Thornton, Colorado, near Denver.
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    Courtesy of Sonic Automotive
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    Sonic Automotive’s focus on used cars led to record profits in Q1

    Higher revenue from used vehicles helped the company offset a 10% year-on-year drop in new-car sales.

    By May 7, 2026
  • Maserati models lined up together in celebration of the brand's 110th birthday
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    Courtesy of Maserati
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    Asbury Automotive sheds some dealerships as an investment in the future

    A new dealer management system and funds freed through the sale of some stores will help the automotive retail giant “harvest” greater operating efficiencies.

    By May 5, 2026
  • Diehl Toyota in Wooster, Ohio.
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    Permission granted by Diehl Toyota
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    Diehl Automotive Group adds Toyota, VW dealerships amid buying spree

    CEO Corina Diehl said a refined corporate structure has helped accelerate its M&A process and identify unique opportunities like a collision center addition.

    By Updated May 5, 2026
  • Matthews Chevrolet in Peckville, Pa.
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    Courtesy of Matthews Auto Group
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    A single-point dealership sells to a larger auto group to remain competitive

    Derek Sylvester, former owner of the Chevy store, will continue working there along with his two daughters and nephew.

    By April 30, 2026
  • A 2027 red Infiniti QX65 SUV parked outdoors.
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    Permission granted by Eric Walz
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    2027 Infiniti QX65 review: Luxury fastback SUV makes a smooth statement

    The QX65 channels FX design flair and delivers refinement and comfort for the road, not necessarily the trail.

    By April 29, 2026
  • Land Rover Defender 130 2022
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    Courtesy of Jaguar Land Rover
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    JLR recalls more than 170,000 US mild hybrids over power loss

    A remedy for the issue that could lead to DC-DC converter failure is "currently under development," according to a JLR letter filed with NHTSA.

    By April 27, 2026
  • A Hyundai dealership featuring the brand’s modern retail design, part of a nationwide transformation focused on elevating customer experience.
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    Jeff Schear / Getty Images for Hyundai via Getty Images
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    Fixed Ops, F&I carry the load for dealerships in Q1

    Tariffs imposed a year ago temporarily restored some of the pricing power dealers had lost because of higher new-car inventories, a Presidio-NCM study said.

    By April 27, 2026