Finance & Insurance
WardsAuto logo
Finance & InsuranceHoping to standardize insurance claims processesHoping to standardize insurance claims processes
Just as collision repair technicians must learn the variations among vehicles different fasteners, different materials, different structures their managers and co-workers in the shop office are dealing with many variations in insurance claims processing procedures. About 30% of collision repair claims are handled through insurance direct repair programs (DRP). But the differences among DRP requirements