Finance & Insurance

ldquoIrsquoll ask dealers all the time lsquoWhatrsquos your No1 problem with CRMrsquordquo Abbott says
Finance & Insurance
Customer Relationship Management Simple, Sort OfCustomer Relationship Management Simple, Sort Of

“CRM doesn’t sell cars. Dealerships still have to do that,” says Mark Vickery of VinSolutions. “But CRM helps get people into the dealership.”

bySteve Finlay
Aug 24, 2017
|
1 Min Read
George started in the business washing cars at age 10
Finance & Insurance
A Spearheader of Online Auto Auctions Disproves the DoubtersA Spearheader of Online Auto Auctions Disproves the Doubters
bySteve Finlay
Aug 16, 2017
1 Min Read
Challenges of selling FampI online are surmountable Timmerman says
Finance & Insurance
Ally Offers F&I on Internet Used-Car MarketplaceAlly Offers F&I on Internet Used-Car Marketplace
bySteve Finlay
Aug 11, 2017
1 Min Read
Customer satisfaction is enhanced when dealers educate customers about tradein process Flores says
Finance & Insurance
Consumers Pretty Good at Self-Evaluating Trade-InsConsumers Pretty Good at Self-Evaluating Trade-Ins
bySteve Finlay
Jul 25, 2017
1 Min Read
Reynoldsrsquo AddOnAuto configurator
Finance & Insurance
Accessory Sales Become Attractive to Profit-Squeezed Car DealersAccessory Sales Become Attractive to Profit-Squeezed Car Dealers
byJim Leman
Jul 21, 2017
1 Min Read
Cox analysts and economists from left Michelle Krebs Jonathan Smoke Rebecca Lindland Brad Komer and Charlie Chesbrough take media questions
Finance & Insurance
As Lending Goes, So Goes the Auto IndustryAs Lending Goes, So Goes the Auto Industry
bySteve Finlay
Jul 14, 2017
1 Min Read
Credit Scores Expected to Rise, Some Artificially
Finance & Insurance
Credit Scores Expected to Rise, Some Artificially
Credit Scores Expected to Rise, Some Artificially
Jul 7, 2017
|
1 Min Read
byKen Hill
Some doomand gloom forecasts ldquoridiculousrdquo Szakaly says
Finance & Insurance
Sales Down, Incentives Up and Credit Scores Fall, But Not to Worry
Sales Down, Incentives Up and Credit Scores Fall, But Not to Worry
Jul 6, 2017
|
1 Min Read
bySteve Finlay
Dealers ldquomaking their margins off OEMsrdquo says Pappanastos
Finance & Insurance
‘Getting to a No-Haggle Model’ at Car Dealerships
‘Getting to a No-Haggle Model’ at Car Dealerships
Jun 29, 2017
|
1 Min Read
bySteve Finlay
Make security forethought not afterthought Maxim says
Finance & Insurance
Security Experts Offer Car Dealers Advice in Era of Digital F&I
Security Experts Offer Car Dealers Advice in Era of Digital F&I
Jun 23, 2017
|
1 Min Read
byJim Leman
Tirerelated plans can keep customers coming back to dealerships
Finance & Insurance
Customer Retention Comes in Different F&I Packages at Dealerships
Customer Retention Comes in Different F&I Packages at Dealerships
Jun 19, 2017
|
1 Min Read
byJim Leman
No crash looming says Landau ldquoIrsquom confident in saying thatrdquo
Finance & Insurance
Subprime Becomes Too Rich for Some Lenders’ Blood
Subprime Becomes Too Rich for Some Lenders’ Blood
Jun 16, 2017
|
1 Min Read
bySteve Finlay
BMW M4 among cars recovered from Bangkok showroom
Finance & Insurance
Thai Police Recover Cars Stolen in Insurance Scam
Thai Police Recover Cars Stolen in Insurance Scam
Jun 9, 2017
|
1 Min Read
byAlan Harman
Instant Income Verification Could Improve Sales Process for Consumers
Finance & Insurance
Instant Income Verification Could Improve Sales Process for Consumers
Instant Income Verification Could Improve Sales Process for Consumers
May 11, 2017
|
1 Min Read
byJohn Giamalvo
ldquoCustomers donrsquot necessarily want a faster process they want a better experiencerdquo Hirschfield says
Finance & Insurance
F&I Gets High-Tech, But It’s Still a People Business
F&I Gets High-Tech, But It’s Still a People Business
May 10, 2017
|
1 Min Read
byJim Leman
ldquoItrsquos getting a little aggressiverdquo Webb says
Finance & Insurance
Differences Between Good and Bad Car Leases
Differences Between Good and Bad Car Leases
Mar 21, 2017
|
1 Min Read
bySteve Finlay
AutoGravity recently surpassed 200000 downloads
Finance & Insurance
Novel App Links Car Shoppers With Lenders, Dealers
Novel App Links Car Shoppers With Lenders, Dealers
Mar 15, 2017
|
1 Min Read
bySteve Finlay
Phelan shows dashboard featuring new way to sell FampI
Finance & Insurance
Amazon-Like Selling Comes to Dealership F&I Departments
Amazon-Like Selling Comes to Dealership F&I Departments
Feb 16, 2017
|
1 Min Read
bySteve Finlay
Some Car Dealership Sales Pitches Outdated, Says F&I Coach
Finance & Insurance
Some Car Dealership Sales Pitches Outdated, Says F&I Coach
Some Car Dealership Sales Pitches Outdated, Says F&I Coach
Jan 31, 2017
|
1 Min Read
byJim Leman
ldquoUnderstand customersrsquo lifestylesrdquo Pappanastos says
Finance & Insurance
Exec Runs Company With ‘Evangelistic Spirit’
Exec Runs Company With ‘Evangelistic Spirit’
Dec 16, 2016
|
1 Min Read
bySteve Finlay
Consumers looking for relief in face of rising vehicle prices Zabritski says
Finance & Insurance
More Car Loan Rate Shoppers Turning to Credit Unions
More Car Loan Rate Shoppers Turning to Credit Unions
Dec 7, 2016
|
1 Min Read
bySteve Finlay
A Woman in Yoga Pants Walks Into a Car Dealership…
Finance & Insurance
A Woman in Yoga Pants Walks Into a Car Dealership…
A Woman in Yoga Pants Walks Into a Car Dealership…
Dec 7, 2016
|
1 Min Read
byJennifer Libin
Where Car Dealers Can Meet the Millennials
Finance & Insurance
Where Car Dealers Can Meet the Millennials
Where Car Dealers Can Meet the Millennials
Nov 29, 2016
|
1 Min Read
byGary Galloway
Leverage F&I Through Economic Change
Finance & Insurance
Leverage F&I Through Economic Change
Leverage F&I Through Economic Change
Nov 28, 2016
|
1 Min Read
byJohn Stephens 1
Eight Great F&I Quotes
Finance & Insurance
Eight Great F&I Quotes
Eight Great F&I Quotes
Nov 23, 2016
|
8 Slides
bySteve Finlay
ldquoTaxes and fees differ by state and the fees alone can be north of 800rdquo Roberts says
Finance & Insurance
Red Tape Comes With Car Dealers’ Out-of-State Sales
Red Tape Comes With Car Dealers’ Out-of-State Sales
Nov 22, 2016
|
1 Min Read
byJim Leman
Avoid Misusing Car Dealership Pay Plans
Finance & Insurance
Avoid Misusing Car Dealership Pay Plans
Avoid Misusing Car Dealership Pay Plans
Nov 18, 2016
|
1 Min Read
DocuPAD resembles a supersized touchscreen computer tablet intended to enable FampI managers to engage more with customers
Finance & Insurance
Technology Aims to Ease F&I’s Boxed-In Syndrome at Car Dealerships
Technology Aims to Ease F&I’s Boxed-In Syndrome at Car Dealerships
Nov 17, 2016
|
1 Min Read
bySteve Finlay
Ricart Credit Factoryrsquos Tony Davis right with Rick Ricart center and colleague Herb Pranti
Finance & Insurance
Subprime Approach Helps Customers Buy Cars, Rebuild Credit
Subprime Approach Helps Customers Buy Cars, Rebuild Credit
Nov 15, 2016
|
1 Min Read
byJim Leman
Pickups sell well but require incentives because automakers try to 1up each other Mullinax says
Finance & Insurance
For This Car Dealer, the 1-Price Is Right
For This Car Dealer, the 1-Price Is Right
Oct 27, 2016
|
1 Min Read
byTom Beaman
Motivate Car Dealership F&I Managers
Finance & Insurance
Motivate Car Dealership F&I Managers
Motivate Car Dealership F&I Managers
Oct 24, 2016
|
1 Min Read
byChris Cochran
‘This Car Is Amazing!’ So What?
Finance & Insurance
‘This Car Is Amazing!’ So What?
‘This Car Is Amazing!’ So What?
Oct 20, 2016
|
1 Min Read
bySteve Finlay
Service advisers trained in selling plans can make difference
Finance & Insurance
Dealership Service Advisers Should Sell Pre-Paid Maintenance Plans
Dealership Service Advisers Should Sell Pre-Paid Maintenance Plans
Oct 18, 2016
|
1 Min Read
byJim Leman
A dealerrsquos 700000 consentorder payout ldquomade me blinkrdquo Hudson says
Finance & Insurance
Costly Lesson Shows No Car Dealer Can Fly Under Radar, Attorney Says
Costly Lesson Shows No Car Dealer Can Fly Under Radar, Attorney Says
Oct 17, 2016
|
1 Min Read
bySteve Finlay
The Compliant Manifesto for Dealers
Finance & Insurance
The Compliant Manifesto for Dealers
The Compliant Manifesto for Dealers
Oct 14, 2016
|
1 Min Read
byTerry Dortch

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