Fixed Operations
Customers Want Texting, So What’s the Problem?![](https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1b7a1698074f91f8/661977b41ef3d72c606e870c/john-possumato-new.jpg?width=700&auto=webp&quality=80&disable=upscale)
Fixed Operations![](https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1b7a1698074f91f8/661977b41ef3d72c606e870c/john-possumato-new.jpg?width=700&auto=webp&quality=80&disable=upscale)
Customers Want Texting, So What’s the Problem?Customers Want Texting, So What’s the Problem?
Only 3% of car dealership service customers indicate they received text-message updates, says J.D. Power.
Subscribe to a WardsAuto newsletter today!
Get the latest automotive news delivered daily or weekly. With 5 newsletters to choose from, each curated by our Editors, you can decide what matters to you most.