Fixed Operations

LAS VEGAS Until new-car sales pick up, dealers will continue to look to their used-vehicle operations to make up for lost ground in new-car departments, says Stephen Wade, vice chairman of the National Automobile Dealers Assn. Until new-vehicle sales reach 12 million again, used will be a most important operation to dealers, he says. A lot of big dealers are concentrating on used, not new, Wade tells

bySteve Finlay