Good Vendors Offer Outsider’s Perspective to Dealers
Car dealerships should expect F&I providers to help increase the store’s business in various ways.
An agent for an F&I product and service provider walks into the office of a dealership principal or general manager to:
Help eliminate paperwork, reduce contracting errors and do deals faster.
Alert you that your service contract sales volume is trending downward, and the supporting data are on the real-time graph on his or her computer. Offered are ideas to boost sales to meet month-end goals.
Sell you the latest 5-ply paper forms.
Enable complete and compliant F&I presentations at an associate’s desk, on the lot or online.
Dealerships should expect F&I providers to help increase the store’s business in various ways.
Good agents and providers can offer a beneficial outsider’s perspective, says F&I Express CEO and President Brian Reed.
He adds, “Quality agents and providers not only provide tools to increase profits, but also help the dealer establish good compliance programs to keep out of trouble while ensuring good CSI.”
An effective vender is ready to discuss possible procedural changes, says Kelly Enterprises President Jan Kelly.
Concerned about some F&I firms offering spiffs to individual F&I staffers at dealerships, Kelly says that practice could shift employee loyalties from the store to the vendor.
Agents who add value help dealers deliver streamlined processes that drive the ultimate goals: higher profitability, greater service-contract revenues and more ancillary products being sold, says MaximTrak Technologies CEO and President Jim Maxim Jr.
“Agents who differentiate themselves are driving results for their dealer clients, tracking those results and otherwise helping the dealer perform at optimum levels,” he says.
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