The Dealer 5 | October 28, 2015

Dealer news and information from WardsAuto and around the web.

Steve Finlay, Contributing Editor

October 28, 2015

3 Min Read
The Dealer 5 | October 28, 2015

Welcome to The WardsAuto Dealer 5 - we've put together important items from WardsAuto.com and across the Internet. So let's go:

1.

Improperly handled phone calls are a major hang up that can hurt the dealership service department.

2.

Once a decade doesn’t seem like an ideal car-buying cycle, at least not from a dealer’s point of view. Check out this report on which owners, by brand, keep their vehicles the longest.

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"RFID for Service helps us process more vehicles and improve customer satisfaction. It improves communication and makes promise times more accurate. It has been incredible. I would not want to run an operation without it.”

– Robert Parnell, Fixed Operations Director, Westside Lexus

See his story.

3.

“The bottom line is that new-car dealerships offer well-paying jobs with benefits,” said NADA Chief Economist Steven Szakaly, referring to an annual report on wages.

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MakeMyDeal is a deal-making platform that enables you to work deals, not leads by allowing you to start deal conversations with in-market car buyers visiting your website and online inventory listings.

Click here to learn more.

4.

Americans are hitting the road more than ever. Collective miles driven (surpassing three trillion last year) represent a positive economic indicator, especially for dealers.

5.

Police arrested a man for throwing rocks at a Chevy dealership. The store says damage to two vehicles totaled $90,000! Was he hurling car-crushing boulders? Just asking.

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To see all the day's dealer news and information, go to WardsAuto.com/Dealers.  

 

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2015

About the Author

Steve Finlay

Contributing Editor

Steve Finlay is a former longtime editor for WardsAuto. He writes about a range of topics including automotive dealers and issues that impact their business.

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