Tuned to Tuners

The minute many young customers sign the papers on a new vehicle, they spend a few more grand customizing it. It may sound odd to aging Baby Boomers, but it's a growing trend. Ford research says 50% of buyers aged 16 to 24 plan to personalize their vehicles the moment they buy them. This generation also is expected to buy 2 million new vehicles in 2006 and 4 million in 2010. They personalize everything

Drew Winter, Contributing Editor

March 1, 2004

2 Min Read
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The minute many young customers sign the papers on a new vehicle, they spend a few more grand customizing it.

It may sound odd to aging Baby Boomers, but it's a growing trend.

Ford research says 50% of buyers aged 16 to 24 plan to personalize their vehicles the moment they buy them. This generation also is expected to buy 2 million new vehicles in 2006 and 4 million in 2010.

They personalize everything from sneakers to cell phones. As they grow old enough to buy cars, they're personalizing them, too.

According to Ford, today's youngest generation of auto buyers is the most diverse in history. In fact, 50% are non-Caucasian, with many opinion leaders hailing from major urban areas.

This group's heroes, tastes and activities are different from much of white suburbia, leaving many typical automotive engineers and designers scratching their heads over why anyone would want to put chromed 28-in. wheels with tires the thickness of a rubber band on an off-road vehicle.

The tuner business isn't about practicality and common sense. It's about style, speed and looking different.

Aftermarket add-ons related to engine performance, appearance accessories and handling equipment are a huge and growing business, hitting $27 billion in 2002 according to the Specialty Equipment Market Assn. So OEMs are putting the SEMA crowd in their sights as profit margins on standard production models dwindle.

Detroit's Big Three once sneered at the giant annual SEMA exposition in Las Vegas. But as they've watched Asian auto makers build a large following of free-spending tuners, they, too, are embracing the event.

Sometimes it's a little painful to watch, like being in a hot new nightclub and seeing a balding, middle-aged white guy trying to dance and act hip.

But unlike those guys, this is something the Big Three need to keep doing until they get it right. They're trying hard.

Ford has 14 customized versions of its new Ford F-150. GM boasts it's the first OEM to offer a full line of “dubs” (tuner slang for oversize wheels).

The reason for all this excess is simple: money.

OEMs need to catch more tuner customers in their own dealership showrooms and sell them the highly profitable customizing parts they want, rather than watching them walk out the door to an independent shop. GM already sells its Hummer H2 with an average of $5,000 worth of dealer add-ons. It needs to expand that success throughout its model line, as does every auto maker.

But if the Big Three, in particular, do it right, they might be able to sell new customers enough custom parts to make up for the $3,000 they put on the hood to make the sale. For young consumers intent on immediately customizing their new rides, that extra money might turn into the most powerful incentive of all.

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2004

About the Author

Drew Winter

Contributing Editor, WardsAuto

Drew Winter is a former longtime editor and analyst for Wards. He writes about a wide range of topics including emerging cockpit technology, new materials and supply chain business strategies. He also serves as a judge in both the Wards 10 Best Engines and Propulsion Systems awards and the Wards 10 Best Interiors & UX awards and as a juror for the North American Car, Utility and Truck of the Year awards.

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