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to a WardsAuto newsletter today!","Get the latest automotive news delivered daily or weekly. With 6 newsletters to choose from, each curated by our Editors, you can decide what matters to you most.","newsletterId","blt9fed09ee18792c0b","SUBSCRIBE","mode","dark","pagination",{"_719":720,"_721":722},"totalCount",387,"currentPage",292,"contents",[725,745,757,767,776,784,792,800,811,822,835,848,859,868,880,888,895,905,913,922,933,945,953,961,973,982,995,1006,1018,1024,1032,1040,1048,1055,1065],{"_176":177,"_157":726,"_178":728,"_163":734,"_165":734,"_168":735,"_736":737,"_170":162,"_171":738,"_173":162,"_166":739,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},"WardsAuto logo",[729],{"_54":730,"_182":731,"_184":162,"_732":733},"Lillie Guyer","/author/lillie-guyer","role","Correspondent","Social (Not Selling) Networks","/financials/social-not-selling-networks","linkAttrs",{},"Jul 1, 2010","When it comes to dealerships' Internet social-media networks, some are better than others. The best convey the essence and personality of the store in a professional way. Social networking is here to stay, says Brian Allan, general manager of Galpin Motors in North Hills, CA. The question is: How do you market to potential customers on social network sites? He believes sites such as Facebook will","articleBodyJsonSummary","normal","paidGating","articleSize","big",{"_176":177,"_157":746,"_178":747,"_163":753,"_165":753,"_168":754,"_736":755,"_170":162,"_171":738,"_173":162,"_166":756,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[748],{"_54":749,"_182":750,"_184":751,"_732":752},"Adam Armbruster","/author/adam-armbruster","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt4e0929b0a049f362/6614eb6dcc8c3a22f186d373/adam-armbruster-3jpgcropdisplay_0.jpg","Senior Partner","Dealing with Today's Shoppers","/financials/dealing-with-today-s-shoppers",{},"You think you're being serious. But they think you're kidding. Does your next customer really think your old standby loser deal in the local media touting the Sale of the Century is enough to win them over? No, they don't. If you do, then you are ignoring that: 20% more time is spent by consumers buying a car, although you can sell a car faster than ever before. 66% of car buyer do not buy from the",{"_176":177,"_157":758,"_178":759,"_163":763,"_165":763,"_168":764,"_736":765,"_170":162,"_171":738,"_173":162,"_166":766,"_740":162,"_188":741,"_174":213,"_175":214,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[760],{"_54":761,"_182":762,"_184":162,"_732":733},"Mac Gordon","/author/mac-gordon","Mega Dealers on the Mend, But No Dividends for Now","/regulatory/mega-dealers-on-the-mend-but-no-dividends-for-now",{},"The dealership acquisition that engulfed most of the top dealer groups during the 2009 sales recession has thawed out, but the same cannot be said for the dividend policy that made the six publicly-owned collections attractive to shareholders. None of the six New York Stock Exchange-listed dealer groups mentioned the dividends in their reports of2010 first-quarter revenues and profits, which for the",{"_176":177,"_157":768,"_178":769,"_163":772,"_165":772,"_168":773,"_736":774,"_170":162,"_171":738,"_173":162,"_166":775,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[770],{"_54":349,"_182":350,"_184":351,"_732":771},"Contributing Editor","Teach Financial Literacy","/financials/teach-financial-literacy",{},"When I was 16, my mom suggested I take a high-school typing class. I did, even though it seemed pointless at the time. Turns out, what I learned in that class is a skill I've used for decades as a journalist. I can't say the same for the French and chemistry classes I took. I'm not suggesting schools stop teaching those subjects. But sometimes the most basic classes are the ones that offer lasting",{"_176":177,"_157":777,"_178":778,"_163":780,"_165":780,"_168":781,"_736":782,"_170":162,"_171":738,"_173":162,"_166":783,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[779],{"_54":349,"_182":350,"_184":351,"_732":771},"Dealers Are Not Lenders","/financials/dealers-are-not-lenders",{},"Auto dealers do not give out auto loans, despite the odd claims of people hooked on histrionics. Dealers serve as conduits between their customers and financial institutions that do the lending. That is why dealers sought exemption from beefed-up rules in a federal financial reform bill. Why is it so hard for some people to grasp that, without resorting to dealer bashing and invoking tired dealer",{"_176":177,"_157":785,"_178":786,"_163":788,"_165":788,"_168":789,"_736":790,"_170":162,"_171":738,"_173":162,"_166":791,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[787],{"_54":349,"_182":350,"_184":351,"_732":771},"Study Says Auto-Loan Restrictions Slow Down Full Sales Recovery","/financials/study-says-auto-loan-restrictions-slow-down-full-sales-recovery",{},"Tighter auto-loan restrictions continue to impede an immediate full recovery of auto sales, says a study by consultancy A.T. Kearney. Pointing to a pent-up demand, the firm predicts auto sales will trend back to levels of about 16 million a year by 2012. Part of that pent-up demand is due to a lack of financing for non-prime car buyers. Kearney predicts that from 2009 to 2014 about 3.5 million potential",{"_176":177,"_157":793,"_178":794,"_163":796,"_165":796,"_168":797,"_736":798,"_170":162,"_171":738,"_173":162,"_166":799,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[795],{"_54":349,"_182":350,"_184":351,"_732":771},"Online Dialogue Helps Sales","/financials/online-dialogue-helps-sales",{},"Auto dealers, who use Internet chat functions to communicate with customers, are more likely to see them show up for scheduled appointments and, ultimately, buy cars. So says Shaun Kniffin, director-Internet sales and e-business development at Germain Motor Co., a 17-store, Columbus, OH-based dealership group. It is No.36 on the Ward's Megadealer 100. Chat is one of the most amazing things we have",{"_176":177,"_157":801,"_178":802,"_163":807,"_165":807,"_168":808,"_736":809,"_170":162,"_171":810,"_173":162,"_166":162,"_740":162,"_188":741,"_174":199,"_175":200,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[803],{"_54":804,"_182":805,"_184":806,"_732":162},"Steve Finlay 2","/author/steve-finlay-2","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf139484b3976d734/6614eba0f253a70b66cb1ff1/Finlay_20Steve_202014.jpg","Walking In L.A.","/industry/walking-in-l-a-",{},"Jun 30, 2010",{"_176":177,"_157":812,"_178":813,"_163":818,"_165":818,"_168":819,"_736":820,"_170":162,"_171":810,"_173":162,"_166":821,"_740":162,"_188":741,"_174":213,"_175":214,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[814],{"_54":815,"_182":816,"_184":817,"_732":771},"Drew Winter","/author/drew-winter","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt5aef1a95a196ea42/6614eb6ce4987f6bbe76f2d7/Drew_20Winter-cropped2.jpg","Raising Bar for Safety","/regulatory/raising-bar-for-safety",{},"What ADAS technologies promise is not to take away the responsibility of driving, but to make everyone behind the wheel far better drivers than they ever could be on their own, sometimes with almost superhuman senses and reflexes.",{"_176":177,"_157":823,"_178":824,"_163":830,"_165":830,"_168":831,"_736":832,"_170":162,"_171":833,"_173":162,"_166":834,"_740":162,"_188":741,"_174":199,"_175":200,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[825],{"_54":826,"_182":827,"_184":828,"_732":829},"Christie Schweinsberg","/author/christie-schweinsberg","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltbe90e0fc0d65ab1c/6614eb824a9da392d0fffdba/schweinsberg-christie-blog-headshot.jpg","Senior Editor","When Push Comes to Pull, Are Auto Makers Asleep at Switch?","/industry/when-push-comes-to-pull-are-auto-makers-asleep-at-switch-",{},"Jun 29, 2010","Added functions mean more dials, knobs and buttons are competing for space on the center stack.",{"_176":177,"_157":836,"_178":837,"_163":843,"_165":843,"_168":844,"_736":845,"_170":162,"_171":846,"_173":162,"_166":847,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[838],{"_54":839,"_182":840,"_184":841,"_732":842},"John Sousanis","/author/john-sousanis","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1419652c86a7b387/6614eb962d3623e58f7d9061/John_Sousanis_2011.jpg","Director, Information Content","May Sales Show Worldwide Growth Still Decelerating","/financials/may-sales-show-worldwide-growth-still-decelerating",{},"Jun 25, 2010","With government incentives expiring and consumer prices rising in China, May sales outpaced year-ago by just 28.4%, compared with the country’s 55.4% gain year-to-date.",{"_176":177,"_157":849,"_178":850,"_163":854,"_165":854,"_168":855,"_736":856,"_170":162,"_171":857,"_173":162,"_166":858,"_740":162,"_188":741,"_174":199,"_175":200,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[851],{"_54":852,"_182":853,"_184":162,"_732":733},"Mack Chrysler","/author/mack-chrysler","Malaysia Unable to Protect Proton From Aging Product Lineup","/industry/malaysia-unable-to-protect-proton-from-aging-product-lineup",{},"Jun 23, 2010","The national car company remains handicapped by lack of scale, overcapacity, outdated technology, a limited product lineup and lack of exports, analysts say.",{"_176":177,"_157":860,"_178":861,"_163":863,"_165":863,"_168":864,"_736":865,"_170":162,"_171":866,"_173":162,"_166":867,"_740":162,"_188":741,"_174":213,"_175":214,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[862],{"_54":349,"_182":350,"_184":351,"_732":771},"Let’s Outlaw Dishonest Internet Smear Campaigns","/regulatory/let-s-outlaw-dishonest-internet-smear-campaigns-2",{},"Jun 21, 2010","told the audience at the Automotive Customer Centricity Summit that I had vowed to stop making industry-related predictions. Then, about 30 minutes later, I broke that promise.",{"_176":177,"_157":869,"_178":870,"_163":876,"_165":876,"_168":877,"_736":878,"_170":162,"_171":866,"_173":162,"_166":879,"_740":162,"_188":741,"_174":213,"_175":214,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[871],{"_54":872,"_182":873,"_184":874,"_732":875},"Tom Murphy","/author/tom-murphy","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt07736a99244a8087/6614eb6acdd5f76d4bb5d78d/2018_20Tom_20Murphy_20WardsAuto_20-_20large_20resized_0.jpg","Managing Editor","Falling Stars May Hinder Safety Ratings","/regulatory/falling-stars-may-hinder-safety-ratings",{},"“There’s a vehicle I know of that previously was a 5-star,” says a TRW executive familiar with the revised federal NCAP safety ratings. “Tested to the new NCAP, it’s barely a 3-star.”",{"_176":177,"_157":881,"_178":882,"_163":884,"_165":884,"_168":885,"_736":886,"_170":162,"_171":887,"_173":162,"_166":162,"_740":162,"_188":741,"_174":213,"_175":214,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[883],{"_54":804,"_182":805,"_184":806,"_732":162},"Let's Outlaw Dishonest Internet Smear Campaigns","/regulatory/let-s-outlaw-dishonest-internet-smear-campaigns",{},"Jun 19, 2010",{"_176":177,"_157":889,"_178":890,"_163":891,"_165":891,"_168":892,"_736":893,"_170":162,"_171":894,"_173":162,"_166":162,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[],"Laboring Under Assumptions","/financials/laboring-under-assumptions",{},"Jun 18, 2010",{"_176":177,"_157":896,"_178":897,"_163":901,"_165":901,"_168":902,"_736":903,"_170":162,"_171":894,"_173":162,"_166":904,"_740":162,"_188":741,"_174":213,"_175":214,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[898],{"_54":899,"_182":900,"_184":162,"_732":162},"Herb Shuldiner","/author/herb-shuldiner","Global Vehicles Lawsuit Pre-Emptive Strike Against Any End Run by Mahindra","/regulatory/global-vehicles-lawsuit-pre-emptive-strike-against-any-end-run-by-mahindra",{},"In a lawsuit, Global Vehicles asks that Mahindra be prohibited from distributing vehicles through any other company or to contract with U.S. dealers directly.",{"_176":177,"_157":906,"_178":907,"_163":909,"_165":909,"_168":910,"_736":911,"_170":162,"_171":894,"_173":162,"_166":912,"_740":162,"_188":741,"_174":213,"_175":214,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[908],{"_54":826,"_182":827,"_184":828,"_732":829},"CAFE Force Behind Next-Gen Civic Delay","/regulatory/cafe-force-behind-next-gen-civic-delay",{},"The decision to re-evaluate the next-gen car in light of more stringent fuel economy regulations has pushed the revamped Civic’s arrival to early 2011.",{"_176":177,"_157":914,"_178":915,"_163":917,"_165":917,"_168":918,"_736":919,"_170":162,"_171":920,"_173":162,"_166":921,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[916],{"_54":349,"_182":350,"_184":351,"_732":771},"Online Chat Helps Car Sales","/financials/online-chat-helps-car-sales",{},"Jun 15, 2010","“Chat is one of the most amazing things we have done, even though we were not quick to jump on it,” says Shaun Kniffin of Germain Motor Co. dealership group.",{"_176":177,"_157":923,"_178":924,"_163":928,"_165":928,"_168":929,"_736":930,"_170":162,"_171":931,"_173":162,"_166":932,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[925],{"_54":926,"_182":927,"_184":162,"_732":829},"Eric Mayne","/author/eric-mayne","U.S. Big-Truck Gains Continue","/financials/u-s-big-truck-gains-continue",{},"Jun 11, 2010","April had been the industry’s best performance, until last month, with a 10.8% sales boost.",{"_176":177,"_157":934,"_178":937,"_163":936,"_165":936,"_168":942,"_736":943,"_170":162,"_171":944,"_173":162,"_166":162,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":935,"_161":936},"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt8275b61b83adfd26/6619c1fb289adc760c6470b3/apple-pie2.jpg","Chevy Shorthand: Like a Rock",[938],{"_54":939,"_182":940,"_184":941,"_732":162},"Barbara McClellan 2","/author/barbara-mcclellan-2","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt0b7f56e263bbb5f1/6614eb7e04e3a5b1959f1d0b/Barb_McClellan_2011_0.jpg","/financials/chevy-shorthand-like-a-rock",{},"Jun 10, 2010",{"_176":177,"_157":946,"_178":947,"_163":949,"_165":949,"_168":950,"_736":951,"_170":162,"_171":944,"_173":162,"_166":952,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[948],{"_54":926,"_182":927,"_184":162,"_732":829},"Class 8 Jump Boosts Canada Big-Truck Sales","/financials/class-8-jump-boosts-canada-big-truck-sales",{},"Class 4 volume-leader Ford crushed the competition with 144 deliveries. No other brand recorded more than nine sales.",{"_176":177,"_157":954,"_178":955,"_163":957,"_165":957,"_168":958,"_736":959,"_170":162,"_171":944,"_173":162,"_166":960,"_740":162,"_188":741,"_174":199,"_175":200,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[956],{"_54":826,"_182":827,"_184":828,"_732":829},"Remy Sees Growth in China as Market Matures","/industry/remy-sees-growth-in-china-as-market-matures",{},"“There’s always a Chinese counterpart whose product (costs) much less than ours,” Remy President Jay Pittas says. “But we’re starting to see quality levels and expectations” of auto makers come up to global standards.",{"_176":177,"_157":962,"_178":963,"_163":968,"_165":968,"_168":969,"_736":970,"_170":162,"_171":971,"_173":162,"_166":972,"_740":162,"_188":741,"_174":216,"_175":217,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[964],{"_54":965,"_182":966,"_184":967,"_732":829},"James M. Amend","/author/james-m-amend","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltb3084022a85ab800/6614eb9008cc7569dfa6bc29/James_20M.jpg","Continental’s AutoLinQ System ‘Smarting Up’ Vehicle Infotainment","/suppliers/continental-s-autolinq-system-smarting-up-vehicle-infotainment",{},"Jun 8, 2010","Because the software is embedded in the vehicle, it does away with the handheld device and makes access to content applications through the car’s existing human machine interface.",{"_176":177,"_157":974,"_178":975,"_163":977,"_165":977,"_168":978,"_736":979,"_170":162,"_171":980,"_173":162,"_166":981,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[976],{"_54":926,"_182":927,"_184":162,"_732":829},"PT Cruising Toward July 9 Build-Out","/financials/pt-cruising-toward-july-9-build-out",{},"Jun 7, 2010","The Cruiser confounded critics, charmed consumers, entrenched the word “retro” in the industry lexicon, introduced a new face to the design world, spawned a controversial copy and accounted for more than 1.2 million sales.",{"_176":177,"_157":983,"_178":984,"_163":990,"_165":990,"_168":991,"_736":992,"_170":162,"_171":993,"_173":162,"_166":994,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[985],{"_54":986,"_182":987,"_184":988,"_732":989},"Byron Pope","/author/byron-pope","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt629c85bbb1cc6152/6614eb808528ffc56e31bdb8/Byron_Pope_2011_2.jpg","Associate Editor","Mercury Distant Memory in Canada","/financials/mercury-distant-memory-in-canada",{},"Jun 4, 2010","Canadian dealers suggest Mercury’s elimination was beneficial, but sales numbers suggest the auto make suffered.",{"_176":177,"_157":996,"_178":997,"_163":1001,"_165":1001,"_168":1002,"_736":1003,"_170":162,"_171":1004,"_173":162,"_166":1005,"_740":162,"_188":741,"_174":199,"_175":200,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[998],{"_54":999,"_182":1000,"_184":162,"_732":733},"Alan Harman","/author/alan-harman","Oz Report Suggests Backup Cameras Should Be Mandatory","/industry/oz-report-suggests-backup-cameras-should-be-mandatory",{},"Jun 3, 2010","Four-wheel-drive vehicles aren’t the only models with visibility problems. A Holden Commodore sedan with a trunk-mounted spoiler has a blindspot 49 ft. long, compared with 11.8 ft. for a Land Rover Discovery.",{"_176":177,"_157":1007,"_178":1008,"_163":1014,"_165":1014,"_168":1015,"_736":1016,"_170":162,"_171":1017,"_173":162,"_166":162,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[1009],{"_54":1010,"_182":1011,"_184":1012,"_732":1013},"John Sousanis 1","/author/john-sousanis-1","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt6fe968f92d2c8cb4/6614eb97c5a98afeecd686df/John_Sousanis_2011_use.jpg","Director of Information Content","Rental companies give US LV sales a boost","/financials/rental-companies-give-us-lv-sales-a-boost",{},"Jun 2, 2010",{"_176":177,"_157":1019,"_178":1020,"_163":1021,"_165":1021,"_168":1022,"_736":1023,"_170":162,"_171":1017,"_173":162,"_166":162,"_740":162,"_188":741,"_174":199,"_175":200,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[],"Another Saab Story","/industry/another-saab-story",{},{"_176":177,"_157":1025,"_178":1026,"_163":1028,"_165":1028,"_168":1029,"_736":1030,"_170":162,"_171":1017,"_173":162,"_166":1031,"_740":162,"_188":741,"_174":199,"_175":200,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[1027],{"_54":986,"_182":987,"_184":988,"_732":989},"JCI ‘Head Medium Display’ Drawing OEM Interest","/industry/jci-head-medium-display-drawing-oem-interest",{},"HMD projects vital vehicle information on a pop-up screen placed on the dash just beyond the steering wheel, rather than directly onto the windshield as with a traditional HUD.",{"_176":177,"_157":1033,"_178":1034,"_163":1036,"_165":1036,"_168":1037,"_736":1038,"_170":162,"_171":1017,"_173":162,"_166":1039,"_740":162,"_188":741,"_174":199,"_175":200,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[1035],{"_54":926,"_182":927,"_184":162,"_732":829},"Volt Preview Expected to Generate Buzz Among Rescue Workers","/industry/volt-preview-expected-to-generate-buzz-among-rescue-workers",{},"A smartphone application featuring vehicle information might be in the works to further assist first responders.",{"_176":177,"_157":1041,"_178":1042,"_163":1043,"_165":1043,"_168":1044,"_736":1045,"_170":162,"_171":1046,"_173":162,"_166":1047,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[],"10 Tips for Effective Online Advertising in Tough Economy","/financials/10-tips-for-effective-online-advertising-in-tough-economy",{},"Jun 1, 2010","The following tips on Internet advertising in a tough economy come from AdCommunal Inc., an online ad agency network. Understand your audience. Choose an ad approach that suits your goals. Pay for leads, not impressions or clicks. The best way to do this is through a performance-based program where you pay a set amount per lead generated regardless of how many times the ad is shown or clicked on.",{"_176":177,"_157":1049,"_178":1050,"_163":1051,"_165":1051,"_168":1052,"_736":1053,"_170":162,"_171":1046,"_173":162,"_166":1054,"_740":162,"_188":741,"_174":199,"_175":200,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[],"Good News for Service Departments","/industry/good-news-for-service-departments",{},"Americans are putting more miles on their vehicles, 50,000 or more, than on their previous vehicles. Many say they'll keep their vehicle until it dies. So says a survey by AutoMD, an online repair resource. The survey results suggest consumers are buying vehicles less frequently, opting for more vehicle maintenance and repairs. Nearly 50% of survey respondents indicate their current vehicle had over",{"_176":177,"_157":1056,"_178":1057,"_163":1061,"_165":1061,"_168":1062,"_736":1063,"_170":162,"_171":1046,"_173":162,"_166":1064,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[1058],{"_54":1059,"_182":1060,"_184":162,"_732":162},"Jonathan Lucenay","/author/jonathan-lucenay","Ready, Aim, Market","/financials/ready-aim-market",{},"Auto sales changed when we entered the digital age. Instead of just competing with local dealerships, dealers today must compete with hundreds of sellers, all accessible to customers with the click of a mouse. With the Internet offering so much choice and convenience, getting customers to leave their homes and come into your showroom is more challenging than ever. Worse, online competition is causing",{"_176":177,"_157":1066,"_178":1067,"_163":1071,"_165":1071,"_168":1072,"_736":1073,"_170":162,"_171":1046,"_173":162,"_166":1074,"_740":162,"_188":741,"_174":210,"_175":211,"_186":206,"_742":-5,"_743":744},{"_159":162,"_161":727},[1068],{"_54":1069,"_182":1070,"_184":162,"_732":162},"James Clausen","/author/james-clausen","Nitrogen Can Pump Up Profits","/financials/nitrogen-can-pump-up-profits",{},"There have been a lot of discussions in recent years about the benefits of inflating tires with nitrogen. Many shops in the business of selling tires are now equipped with nitrogen. Consumers are asking for nitrogen and if your service department sells tires, not having nitrogen could result in lost sales opportunities. Naturally one reason the service department should have nitrogen available is","sidebarModules",[1077],{"_85":1078,"_1079":1080},"module_link_list","data",{"_1081":1082,"_1083":1084,"_1085":1086,"_1087":162,"_1088":1089,"_529":29,"_1094":1095},"listOption","Dynamic","listTitle","Reports","icon","Document","externalFeed","ctaButton",{"_1090":1091,"_1092":1093},"ctaButtonLink","/documents","ctaButtonText","See all","articles",[1096,1105,1109,1113],{"_176":1086,"_106":1097,"_56":1098,"_1099":29,"_1100":1101,"_1102":1103,"_1104":162,"_173":162},"Closing Deals With Embedded Insurance","/finance-insurance/closing-deals-with-embedded-insurance","isExternalLink","readTime",2,"publishedDate","2025-02-06T11:30:00.000Z","eventDate",{"_176":1086,"_106":1106,"_56":1107,"_1099":29,"_1100":187,"_1102":1108,"_1104":162,"_173":162},"Vehlo’s Service Lane Solutions","/fixed-operations/vehlo-s-service-lane-solutions","2025-02-05T11:45:00.000Z",{"_176":1086,"_106":1110,"_56":1111,"_1099":29,"_1100":187,"_1102":1112,"_1104":162,"_173":162},"Shifting Gears: What Car Buyers Really Want in 2025","/retail/untitled","2025-02-04T11:30:00.000Z",{"_176":1086,"_106":1114,"_56":1115,"_1099":29,"_1100":187,"_1102":1116,"_1104":162,"_173":162},"Less is More: How Website Overload Sinks Your Sales","/digital-marketing/less-is-more-how-website-overload-sinks-your-sales","2025-01-31T11:15:00.000Z","metadata",{"_1119":1120,"_1121":1122},"uid","blt43816b1bf2f7a147","aid","241824","schema",[1125],{"_1126":1127,"_1128":1129,"_1130":1131},"@context","https://schema.org","@type","BreadcrumbList","itemListElement",[1132,1136],{"_1128":1133,"_1134":206,"_54":555,"_1135":10},"ListItem","position","item",{"_1128":1133,"_1134":1101,"_54":199,"_1135":1137},"https://www.wardsauto.com/industry","seo",{"_1140":1141,"_1142":1143,"_1144":1145,"_1146":29,"_1147":1148,"_13":14},"canonicalUrl","https://www.wardsauto.com/industry?page=292","metaDescription","Explore the latest news and expert commentary on Industry brought to you by the editors of Wards Auto","metaTitle","Industry recent news | Wards Auto","noIndex","imageUrl","https://www.wardsauto.com/assets/wardsauto-B4lJRlWA.ico","topic","pageName","weatherWidgetConfig","actionData","errors"]

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