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Inspections Worth the EffortInspections Worth the Effort
I was working at a store in Battle Creek, MI in the early 1990s. We had just implemented a 27-point inspection process. The technicians were having fits. They worked flat rates and thought they were wasting their time doing inspections that didn't pay them a penny? Most shops have at least one employee who has to prove a point to peers. One technician had an older car on his rack and he reviewed the
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