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to a WardsAuto newsletter today!","Get the latest automotive news delivered daily or weekly. With 6 newsletters to choose from, each curated by our Editors, you can decide what matters to you most.","newsletterId","blt9fed09ee18792c0b","SUBSCRIBE","mode","dark","pagination",{"_720":721,"_722":723},"totalCount",387,"currentPage",353,"contents",[726,746,756,766,776,786,798,810,818,829,837,847,859,867,877,885,896,904,911,918,925,932,942,950,958,966,974,982,997,1005,1012,1022,1032,1042,1050],{"_176":177,"_157":727,"_178":729,"_163":734,"_165":734,"_168":735,"_736":737,"_170":162,"_171":738,"_173":162,"_166":739,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},"WardsAuto logo",[730],{"_54":731,"_182":732,"_184":162,"_733":162},"Frank S. Washington","/author/frank-s-washington","role","What's the Big Wheel?","/financials/what-s-the-big-wheel-","linkAttrs",{},"Jan 1, 2004","Bigger is better and badder. That's driving the sales of custom wheels these days. Auto makers now regularly offer their vehicles with 18-in. wheels, some as large as 20 inches. Custom wheel shops offer 26-in. rims. Meanwhile, some 30 inchers were spotted at SEMA's big aftermarket show this year. This my-wheels-are-bigger-than-yours mentality has lit up sales. SEMA (Specialty Equipment Market Assn.)","articleBodyJsonSummary","normal",1,"paidGating","articleSize","big",{"_176":177,"_157":747,"_178":748,"_163":752,"_165":752,"_168":753,"_736":754,"_170":162,"_171":738,"_173":162,"_166":755,"_740":162,"_188":741,"_174":218,"_175":219,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[749],{"_54":750,"_182":751,"_184":162,"_733":162},"Christie Schweinsberg and Katherine Zachary","/author/christie-schweinsberg-and-katherine-zachary","Battle Over","/suppliers/battle-over",{},"The impassioned battle over the Bush Administration's attempts to bolster domestic steel producers and punish foreign producers for dumping cheap steel here comes to a conclusion in December as the president repeals the tariffs. The Motor & Equipment Manufacturers Assn., which represents suppliers claiming the tariffs forced them to swallow sky-high steel price increases, applauds the decision. A",{"_176":177,"_157":757,"_178":758,"_163":762,"_165":762,"_168":763,"_736":764,"_170":162,"_171":738,"_173":162,"_166":765,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[759],{"_54":760,"_182":761,"_184":162,"_733":162},"Tony Noland","/author/tony-noland","How to Run a Lean Store","/industry/how-to-run-a-lean-store",{},"My wife and I attended the Andy Williams Christmas Show, his final season in Branson, MO. He introduced the members of his eight-person orchestra and had two members demonstrate the amazing full sound that a single computerized keyboard can produce. Following the demonstration, Williams noted how that improves the efficiency of the show, not to mention how much less expense it is. In a Wall Street",{"_176":177,"_157":767,"_178":768,"_163":772,"_165":772,"_168":773,"_736":774,"_170":162,"_171":738,"_173":162,"_166":775,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[769],{"_54":770,"_182":771,"_184":162,"_733":162},"Cliff Banks","/author/cliff-banks","Used-Car e-Buying Flatlines","/industry/used-car-e-buying-flatlines",{},"The number of used-car buyers using the Internet in the shopping process stayed flat from 2002 to 2003 according the J.D. Power and Associates' 2003 Used AutoShopper.com study. After seeing consistent increases each year since 1998 when only 14% of used-car buyers used the Internet to shop for vehicles, the number reached a high of 47% in 2002 and stayed the same in 2003. Honestly, I was taken aback,",{"_176":177,"_157":777,"_178":778,"_163":782,"_165":782,"_168":783,"_736":784,"_170":162,"_171":738,"_173":162,"_166":785,"_740":162,"_188":741,"_174":215,"_175":216,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[779],{"_54":780,"_182":781,"_184":162,"_733":162},"Peter Brandow","/author/peter-brandow","The Era of Regular Guys","/regulatory/the-era-of-regular-guys",{},"On weekends, Chrysler Group CEO Dieter Zetsche tools around in his personal minivan, car pooling the kids to dance class and occasionally picking up people like a friendly neighbor. This is the Dieter whom few people (save close friends) really know, according to those who know. I can only suppose that Ford Motor Co. CEO Bill Ford, possessing the same affable persona, drives his F-150 while checking",{"_176":177,"_157":787,"_178":788,"_163":794,"_165":794,"_168":795,"_736":796,"_170":162,"_171":738,"_173":162,"_166":797,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[789],{"_54":790,"_182":791,"_184":792,"_733":793},"Haig Stoddard","/author/haig-stoddard","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1da50784d6ee1579/6614eb8c9ac73711d0c08bd3/haig-stoddard-crop.jpg","Industry Analyst","Auto Makers Pile It On","/financials/auto-makers-pile-it-on",{},"The year 2004 should be a better year for new vehicle sales in terms of volume, and probably profit. The economy is on the mend, interest rates remain low, stocks are up, employment is improving and tax rates are lower and freeing up more cash for spending. Even the manufacturing sector will likely get a bigger lift as long as the U.S. dollar remains weaker compared to the Euro and Yen. The down side",{"_176":177,"_157":799,"_178":800,"_163":806,"_165":806,"_168":807,"_736":808,"_170":162,"_171":738,"_173":162,"_166":809,"_740":162,"_188":741,"_174":221,"_175":222,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[801],{"_54":802,"_182":803,"_184":804,"_733":805},"Drew Winter","/author/drew-winter","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt5aef1a95a196ea42/6614eb6ce4987f6bbe76f2d7/Drew_20Winter-cropped2.jpg","Contributing Editor","SPE Names Winners","/sustainability/spe-names-winners",{},"Paint is both the most important vehicle and the bane of the auto industry's existence. A great paint job sells vehicles, but the painting process is the most expensive and difficult aspect of building a car. Eliminating paint and its attendant environmental issues, from controlling hazardous paint-plant emissions to disposing of used paint sludge is the holy grail of automotive manufacturing. If",{"_176":177,"_157":811,"_178":812,"_163":814,"_165":814,"_168":815,"_736":816,"_170":162,"_171":738,"_173":162,"_166":817,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[813],{"_54":802,"_182":803,"_184":804,"_733":805},"Productivity Not Pink Slips","/industry/productivity-not-pink-slips",{},"U.S. productivity is soaring, but many believe it's only because workers now are doing the jobs of laid-off co-workers in addition to their own. That's certainly the case in many instances, but some companies have figured out ways to coax higher productivity from their workforces without making them work harder or eliminating jobs. An example is Johnson Controls Inc.'s Automotive Group, which in December",{"_176":177,"_157":819,"_178":820,"_163":824,"_165":824,"_168":825,"_736":826,"_170":162,"_171":827,"_173":162,"_166":828,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[821],{"_54":822,"_182":823,"_184":162,"_733":162},"Alisa Priddle","/author/alisa-priddle","Power, Output and Thrift: Powerful Trio","/industry/power-output-and-thrift-powerful-trio",{},"Dec 30, 2003","Maybe I’m just a cheap date. Don’t get me wrong I love power. I love horsepower, especially when I can hear and feel it permeate the entire vehicle. Torque does it for me. But I have a prudent side. And it was soundly trampled on by my fellow judges who refused to see the light when it comes to the Dodge SRT-4 and its wonderful, lively 2.4L turbocharged DOHC inline 4-cyl. engine. This little baby",{"_176":177,"_157":830,"_178":831,"_163":832,"_165":832,"_168":833,"_736":834,"_170":162,"_171":835,"_173":162,"_166":836,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[],"Pickup Progress","/financials/pickup-progress",{},"Dec 1, 2003","Compact pickups are coming into fashion in France, led by the Japanese brands. The segment is small it will be about 10,000 units in a market of 2 million this year but pickup sales are growing while overall new vehicle sales are down 7%. The segment is so small the French auto makers' organization CCFA lumps registrations in with 4-wheel-drive SUVs. That combined category grew 13.6% through the first",{"_176":177,"_157":838,"_178":839,"_163":843,"_165":843,"_168":844,"_736":845,"_170":162,"_171":835,"_173":162,"_166":846,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[840],{"_54":841,"_182":842,"_184":162,"_733":162},"RON COXSOM","/author/ron-coxsom","How Fast Can You Run?","/industry/how-fast-can-you-run-",{},"What are you striving for? What does it take to get your attention? What excites you? En route towards your definition of success, how will you know when you've arrived? Please do not be insulted by these questions. They're designed to equip you with knowledge, and help you in the pursuit of your goals, and aspirations. Success leaves clues. So does failure! When you know what motivates and drives",{"_176":177,"_157":848,"_178":849,"_163":855,"_165":855,"_168":856,"_736":857,"_170":162,"_171":835,"_173":162,"_166":858,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[850],{"_54":851,"_182":852,"_184":853,"_733":854},"Tom Murphy","/author/tom-murphy","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt07736a99244a8087/6614eb6acdd5f76d4bb5d78d/2018_20Tom_20Murphy_20WardsAuto_20-_20large_20resized_0.jpg","Managing Editor","Thriving Overseas","/industry/thriving-overseas",{},"NISHIO, Japan A plant tour for visitors who make the trek 140 miles (225 km) southwest of Tokyo, past Mount Fuji, to Denso Corp.'s mammoth manufacturing complex here generally ends the same way every time on a bus, heading up a tight, one-lane service road that twists like a librarian's hairpin all the way to the top of a hill covered with nothing but trees and shrubs. It's from this vantage point",{"_176":177,"_157":860,"_178":861,"_163":863,"_165":863,"_168":864,"_736":865,"_170":162,"_171":835,"_173":162,"_166":866,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[862],{"_54":760,"_182":761,"_184":162,"_733":162},"And You Can Quote Me","/financials/and-you-can-quote-me",{},"One of the reasons I love the car business so much is its competitiveness on so many different fronts. Internal competition exists with our sales personnel, technicians, service advisors and others. Every month presents a new opportunity to perform better internally versus our teammates and externally versus our competition, both same brand and different brand, in terms of volume, net and market share.",{"_176":177,"_157":868,"_178":869,"_163":873,"_165":873,"_168":874,"_736":875,"_170":162,"_171":835,"_173":162,"_166":876,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[870],{"_54":871,"_182":872,"_184":162,"_733":162},"Don Ray","/author/don-ray","3 Myths of Giving Gifts","/industry/3-myths-of-giving-gifts",{},"Gifts you give during your lifetime are subject to federal gift taxes. For 2003, the top gift tax rate is 49%. It goes down to 48% in 2004, gradually decreasing to 35% by 2010. You have not only a lifetime gift tax exemption ($1 million), but also the ability to exclude gifts of up to $11,000 per recipient annually ($22,000 if you and your spouse jointly make a gift or your spouse elects to split",{"_176":177,"_157":878,"_178":879,"_163":881,"_165":881,"_168":882,"_736":883,"_170":162,"_171":835,"_173":162,"_166":884,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[880],{"_54":802,"_182":803,"_184":804,"_733":805},"Case of Bankrupt Logic","/industry/case-of-bankrupt-logic",{},"About once a month someone gets lots of attention by predicting one of the Big Three could go bankrupt within the next 10 years. The media then react as if this is a bold, courageous prophecy that must be heard. It isn't. One of the Big Three almost goes bankrupt every 10 years. It's a cyclical industry; everybody gets their turn in the barrel, and not just the U.S. Big Three. Even well-known foreign",{"_176":177,"_157":886,"_178":887,"_163":892,"_165":892,"_168":893,"_736":894,"_170":162,"_171":835,"_173":162,"_166":895,"_740":162,"_188":741,"_174":215,"_175":216,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[888],{"_54":889,"_182":890,"_184":891,"_733":805},"Steve Finlay","/author/steve-finlay","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg","Smells Like Teen Spirit","/regulatory/smells-like-teen-spirit",{},"An entrepreneurial 18-year-old son of an auto dealer is at it again. Cameron Johnson, founder and CEO of Zablo.com Inc., has launched a second web-based service for dealers. This one plugs into the Federal Trade Commission's new regulations against telemarketing calls. Zablo's Do-Not-Call List Manager sets up a dealership with an account that lets staffers flag phone numbers of customers who don't",{"_176":177,"_157":897,"_178":898,"_163":899,"_165":899,"_168":900,"_736":901,"_170":162,"_171":902,"_173":162,"_166":903,"_740":162,"_188":741,"_174":218,"_175":219,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[],"Quadrasteer Pitched for Euro Cars","/suppliers/quadrasteer-pitched-for-euro-cars",{},"Nov 1, 2003","Delphi Corp. has developed a new version of its Quadrasteer 4-wheel steering system for European cars. The system is designed to give European sport and luxury cars dynamic handling coupled with active safety management, executives say. For North America, Quadrasteer is on seven to nine vehicles now, with more coming all longer-wheelbase trucks, the supplier says. Delphi has shown the car version",{"_176":177,"_157":905,"_178":906,"_163":907,"_165":907,"_168":908,"_736":909,"_170":162,"_171":902,"_173":162,"_166":910,"_740":162,"_188":741,"_174":215,"_175":216,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[],"New GAP Regulation Requires Signed OK","/regulatory/new-gap-regulation-requires-signed-ok",{},"Bank-generated General Automobile Protection (GAP) contracts cannot be sold unless customers sign a written permission form, according to a new regulation from the U.S. Treasury Department. The regulation also requires oral disclosures about the terms, conditions and benefits of GAP products. The Treasury Department makes it clear that GAP products offered by captive lenders or third-party providers",{"_176":177,"_157":912,"_178":913,"_163":914,"_165":914,"_168":915,"_736":916,"_170":162,"_171":902,"_173":162,"_166":917,"_740":162,"_188":741,"_174":215,"_175":216,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[],"Rollover Ratings Slight ESC","/regulatory/rollover-ratings-slight-esc",{},"When the National Highway Traffic Safety Admin. releases the first batch of vehicle ratings based on its new rollover test, they may not reflect optimum vehicle performance. NHTSA administrator Jeffrey Runge says take rates determine whether the agency tests a vehicle with electronic stability control. If ESC is an unpopular option, the vehicle will be tested based on its performance without stability",{"_176":177,"_157":919,"_178":920,"_163":921,"_165":921,"_168":922,"_736":923,"_170":162,"_171":902,"_173":162,"_166":924,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[],"Insider Trading Hits AmeriCredit","/financials/insider-trading-hits-americredit",{},"Subprime lender AmeriCredit Inc. says it's censured five non-executive employees after an SEC investigation found they engaged in insider trading of the company's stock in January of 2002. The Fort Worth, TX-based company says the present or former employees traded in shares of stock prior to release of quarterly financial results. The company paid a $100,000 penalty. AmeriCredit, whose substantial",{"_176":177,"_157":926,"_178":927,"_163":928,"_165":928,"_168":929,"_736":930,"_170":162,"_171":902,"_173":162,"_166":931,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[],"Proposed Training Center Gets Big Tax Break","/financials/proposed-training-center-gets-big-tax-break",{},"The Greater New York Automobile Dealers Assn. has received approval for $11.5 million in real estate and sales tax incentives for a proposed facility to train students for dealership jobs. The association's Center for Automotive Education & Training will provide professional and technical training for approximately 1,000 students a year through its 40-week courses. It is estimated the project will",{"_176":177,"_157":933,"_178":934,"_163":938,"_165":938,"_168":939,"_736":940,"_170":162,"_171":902,"_173":162,"_166":941,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[935],{"_54":936,"_182":937,"_184":162,"_733":162},"MATT PARSONS","/author/matt-parsons","Fight Big Hack Attacks","/industry/fight-big-hack-attacks",{},"SoBig. Lovsan. Reka. Dumaru. Klez. Bugbear. Do these odd-sounding names seem familiar? They aren't characters from the next Star Wars movie. But if that was your guess, then you're half right. They are alien monsters, all right, but much more mischievous and even destructive than anything Hollywood could dream up. The aforementioned names are a few of the estimated 80,000 computer viruses and worms",{"_176":177,"_157":943,"_178":944,"_163":946,"_165":946,"_168":947,"_736":948,"_170":162,"_171":902,"_173":162,"_166":949,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[945],{"_54":851,"_182":852,"_184":853,"_733":854},"Currency Crunch","/financials/currency-crunch",{},"There is no true international language, but when money talks, everyone seems to understand, whether you're in Europe, Russia, Japan or the U.S. The ebb and flow of currency is the lifeblood of the global economy, but its valuation has become one of the biggest friction points in global trade. It now is the biggest single issue that is both drawing markets together and dividing the world's major auto-producing",{"_176":177,"_157":951,"_178":952,"_163":954,"_165":954,"_168":955,"_736":956,"_170":162,"_171":902,"_173":162,"_166":957,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[953],{"_54":760,"_182":761,"_184":162,"_733":162},"Time for Yearly Powwow","/financials/time-for-yearly-powwow",{},"A detailed forecast and a sound business plan help you attain the highest available level of profit in 2004. So, it's time to gather your management staff, review 2003, discuss possible changes, and begin 2004 forecasting. It's essential to involve your management team and make the forecast theirs. Obviously a full buy-in and a commitment from them enhance your chances for a successful. As I've recommended",{"_176":177,"_157":959,"_178":960,"_163":962,"_165":962,"_168":963,"_736":964,"_170":162,"_171":902,"_173":162,"_166":965,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[961],{"_54":770,"_182":771,"_184":162,"_733":162},"That Dizzy Feeling","/financials/that-dizzy-feeling",{},"Some analysts are concerned many potential car owners could find themselves financially unable to buy new vehicles three-four years down the road. Why? Because those customers unwittingly discover during trade-in talks at the dealership that they owe more on their current vehicles than the cars are worth. That can scare a lot of them off the lot. It's called being upside down. It has some industry",{"_176":177,"_157":967,"_178":968,"_163":970,"_165":970,"_168":971,"_736":972,"_170":162,"_171":902,"_173":162,"_166":973,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[969],{"_54":790,"_182":791,"_184":792,"_733":793},"Mexico Market Growing","/financials/mexico-market-growing",{},"Mexico's auto industry finally is enjoying its long-predicted growth spurt, hitting new highs every year since 1999. Barring any unforeseen economic jolts which can never be ruled out in Mexico's volatile economy demand should continue to increase steadily. That will benefit local manufacturers, but due to the dynamics of the Mexican market, it also means new opportunities for producers in the U.S.",{"_176":177,"_157":975,"_178":976,"_163":978,"_165":978,"_168":979,"_736":980,"_170":162,"_171":902,"_173":162,"_166":981,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[977],{"_54":889,"_182":890,"_184":891,"_733":805},"Aston Martin Expands Stores; Debuts DB9","/industry/aston-martin-expands-stores-debuts-db9",{},"GAYDON, U.K. The new DB9 is the coolest car on the planet, Aston Martin CEO Ulrich Bez says unabashedly. But it's even more than that, says the German head of a very, very British car company. The sleek and potent DB9 is the lynchpin of Aston Martin's biggest change in our 89-year history, says Bez. That change is a serious determination to make some serious money. Ten years ago, Aston Martin was",{"_176":177,"_157":983,"_178":984,"_163":988,"_165":988,"_168":989,"_736":990,"_170":162,"_171":991,"_173":162,"_166":992,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":993,"_744":745},{"_159":162,"_161":728},[985],{"_54":986,"_182":987,"_184":162,"_733":162},"KATHERINE ZACHARY","/author/katherine-zachary","What’s Hot: Segment-Busters","/industry/what-s-hot-segment-busters",{},"Oct 16, 2003","Every October at the start of what still is considered the new model year, Ward's tries to make some sense of the onslaught of new vehicles sort of a segment-by-segment “what’s hot, what’s not” take on new product. And every year, a super-hot segment comes out on top. But for ’04, and presumably beyond, there’s something even hotter than being in the coolest segment: not being in a segment at all.",{"_994":29,"_995":996},"paidContent","paidProductTaxonomy",[],{"_176":177,"_157":998,"_178":999,"_163":1000,"_165":1000,"_168":1001,"_736":1002,"_170":162,"_171":1003,"_173":162,"_166":1004,"_740":162,"_188":741,"_174":208,"_175":209,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[],"Screening Customers","/industry/screening-customers",{},"Oct 1, 2003","In the showroom, a 100-in. plasma screen portrays happy drivers cruising through beautiful forests, safely navigating slick roads and putting an SUV through its paces. In the caf as customers consider their purchase or wait for servicing, they can have a snack as two 42-in. plasma screens keep their attention. And if a restroom stop is in order well the video screens are smaller there. Rockland Toyota",{"_176":177,"_157":1006,"_178":1007,"_163":1008,"_165":1008,"_168":1009,"_736":1010,"_170":162,"_171":1003,"_173":162,"_166":1011,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[],"Aftermarket Sales Increase Despite Sluggish Economy","/financials/aftermarket-sales-increase-despite-sluggish-economy",{},"Despite 2002's sluggish economy, automotive aftermarket sales in the do-it-for-me (DIFM) and do-it-yourself (DIY) sides of the industry, both continued to increase, according to the Automotive Aftermarket Industry Assn.'s 2003/2004 Aftermarket Factbook. It reports that the DIFM market grossed about $126.5 billion in 2002, growing 4.9% since 2001. The DIY market grossed about $32.6 billion in the same",{"_176":177,"_157":1013,"_178":1014,"_163":1018,"_165":1018,"_168":1019,"_736":1020,"_170":162,"_171":1003,"_173":162,"_166":1021,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[1015],{"_54":1016,"_182":1017,"_184":162,"_733":162},"Nat Shulman","/author/nat-shulman","High Cost of Customers","/financials/high-cost-of-customers",{},"Lee Iaccoca once said manufacturers and dealers spend millions to draw buyers to showrooms where, too often, untrained and poorly managed sales people end up blowing these prospects out the door. Around the time he said that, I had lunch with a highly successful dealer and his general manager. They shared their concerns that sales people and even department heads were neglecting follow-up telephone",{"_176":177,"_157":1023,"_178":1024,"_163":1028,"_165":1028,"_168":1029,"_736":1030,"_170":162,"_171":1003,"_173":162,"_166":1031,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[1025],{"_54":1026,"_182":1027,"_184":162,"_733":162},"Bill Visnic","/author/bill-visnic","WARD'S '04 Fearless Showroom Forecast","/financials/ward-s-04-fearless-showroom-forecast",{},"Each year around this time, Ward's Dealer Business helps you cut through the static to determine where to devote your selling efforts in the new model year. Like those pigskin prognosticators who come out of the woodwork each fall, we shamelessly act like we're smarter than you when it comes to your own business. We're not, but because we pass ourselves off as journalists, we enjoy this annual opportunity",{"_176":177,"_157":1033,"_178":1034,"_163":1038,"_165":1038,"_168":1039,"_736":1040,"_170":162,"_171":1003,"_173":162,"_166":1041,"_740":162,"_188":741,"_174":212,"_175":213,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[1035],{"_54":1036,"_182":1037,"_184":162,"_733":162},"David E. Zoia","/author/david-e-zoia","Midsize-Car Market Shows Signs of Life in '04","/financials/midsize-car-market-shows-signs-of-life-in-04",{},"The Dead Zone. That’s how a lot of auto makers the U.S. Big Three in particular have viewed the midsize-car market in recent years. And with good reason. As Americans have stormed dealership lots in search of more and more SUVs, fewer and fewer have driven away in midsize sedans. In fact, demand for midsize cars has been shrinking steadily over the past decade and that trend is continuing. Volume,",{"_176":177,"_157":1043,"_178":1044,"_163":1046,"_165":1046,"_168":1047,"_736":1048,"_170":162,"_171":1003,"_173":162,"_166":1049,"_740":162,"_188":741,"_174":215,"_175":216,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[1045],{"_54":851,"_182":852,"_184":853,"_733":854},"Star Wars","/regulatory/star-wars",{},"The entertainment options for motorists today are positively dizzying. There was a time when a simple radio with one speaker provided all the listening pleasure a traveler could want once the auto industry convinced the road-going public that music, news and talk shows could enhance the driving experience, rather than pose a distracting safety hazard. The first factory-installed radio, according to",{"_176":177,"_157":1051,"_178":1052,"_163":1054,"_165":1054,"_168":1055,"_736":1056,"_170":162,"_171":1003,"_173":162,"_166":1057,"_740":162,"_188":741,"_174":218,"_175":219,"_186":742,"_743":-5,"_744":745},{"_159":162,"_161":728},[1053],{"_54":760,"_182":761,"_184":162,"_733":162},"Start '04 on the Offense","/suppliers/start-04-on-the-offense",{},"As we begin the fourth quarter, it's a good time to check certain areas of your operation to ensure a profitable end to 2003. In addition, by properly positioning your operation now, you will be able to begin 2004 in an offensive posture as opposed to a defensive one. The first item to check is your new-vehicle days supply level by individual car and truck model line. If you are high in any area,","sidebarModules",[1060],{"_85":1061,"_1062":1063},"module_link_list","data",{"_1064":1065,"_1066":1067,"_1068":342,"_1069":162,"_1070":1071,"_530":29,"_1075":1076},"listOption","Dynamic","listTitle","Reports","icon","externalFeed","ctaButton",{"_1072":341,"_1073":1074},"ctaButtonLink","ctaButtonText","See all","articles",[1077,1083,1085,1089],{"_176":342,"_106":338,"_56":340,"_1078":29,"_1079":348,"_1080":1081,"_1082":162,"_173":162},"isExternalLink","readTime","publishedDate","2025-02-06T11:30:00.000Z","eventDate",{"_176":342,"_106":352,"_56":354,"_1078":29,"_1079":206,"_1080":1084,"_1082":162,"_173":162},"2025-02-05T11:45:00.000Z",{"_176":342,"_106":1086,"_56":1087,"_1078":29,"_1079":206,"_1080":1088,"_1082":162,"_173":162},"Shifting Gears: What Car Buyers Really Want in 2025","/retail/untitled","2025-02-04T11:30:00.000Z",{"_176":342,"_106":1090,"_56":1091,"_1078":29,"_1079":206,"_1080":1092,"_1082":162,"_173":162},"Less is More: How Website Overload Sinks Your Sales","/digital-marketing/less-is-more-how-website-overload-sinks-your-sales","2025-01-31T11:15:00.000Z","metadata",{"_1095":1096,"_1097":1098},"uid","blt43816b1bf2f7a147","aid","241824","schema",[1101],{"_1102":1103,"_1104":1105,"_1106":1107},"@context","https://schema.org","@type","BreadcrumbList","itemListElement",[1108,1112],{"_1104":1109,"_1110":742,"_54":556,"_1111":10},"ListItem","position","item",{"_1104":1109,"_1110":348,"_54":208,"_1111":1113},"https://www.wardsauto.com/industry","seo",{"_1116":1117,"_1118":1119,"_1120":1121,"_1122":29,"_1123":1124,"_13":14},"canonicalUrl","https://www.wardsauto.com/industry?page=353","metaDescription","Explore the latest news and expert commentary on Industry brought to you by the editors of Wards Auto","metaTitle","Industry recent news | Wards Auto","noIndex","imageUrl","https://www.wardsauto.com/assets/wardsauto-B4lJRlWA.ico","topic","pageName","weatherWidgetConfig","actionData","errors"]

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