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FordFord's Quality Chief Tries to Rally TroopsFord's Quality Chief Tries to Rally Troops
Ford Motor Co.'s poor grades in a recent quality study is a "wake-up call" for the automaker that needs immediate attention, or so says the company's new vice president of quality."This data confirms what we already know from our internal Global Quality Research System," Louise Goeser writes in a recent company-wide internal letter obtained by WAW. "We've experienced some serious setbacks in both