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Finance & InsuranceStomp Out the F&I FiresStomp Out the F&I Fires
Sonic Automotive Inc. sounded like it had found religion in 2002 after some of its dealerships were stung by finance & insurance charges. The nation's third-largest dealership chain responded to a Florida state attorney general's investigation by revamping personnel and practices at all of its dealerships. Sonic ended up firing 200 staffers, most of them in F&I and sales positions. We have instituted