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to a WardsAuto newsletter today!","Get the latest automotive news delivered daily or weekly. With 6 newsletters to choose from, each curated by our Editors, you can decide what matters to you most.","newsletterId","blt9fed09ee18792c0b","SUBSCRIBE","mode","dark","pagination",{"_729":730,"_731":732},"totalCount",142,"currentPage",139,"contents",[735,754,764,774,782,790,800,812,820,827,834,841,849,859,867,875,885,895,905,915,923,930,937,947,957,965,973,983,993,1001,1009,1017,1028,1039,1047],{"_176":177,"_157":736,"_178":738,"_163":743,"_165":743,"_168":744,"_745":746,"_170":162,"_171":747,"_173":162,"_166":748,"_749":162,"_188":750,"_174":342,"_175":343,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},"WardsAuto logo",[739],{"_54":740,"_182":741,"_184":162,"_742":162},"Tim Keenan","/author/tim-keenan","role","Pumping iron, moving metal","/retail/pumping-iron-moving-metal","linkAttrs",{},"Jun 1, 2000","Since they sell almost 8% of all vehicles sold in the United States, one might expect the 14th annual Ward's Dealer Business 500 dealerships to be a pretty accurate barometer of the automotive retail industry.And they sure are.In 1999, the overall retail market increased from 15.54 million units in 1998 to 16.89 million. The Top 500 sold 1.366 million units last year, compared to 1.334 million the","articleBodyJsonSummary","normal","paidGating","articleSize","big",{"_176":177,"_157":755,"_178":756,"_163":760,"_165":760,"_168":761,"_745":762,"_170":162,"_171":747,"_173":162,"_166":763,"_749":162,"_188":750,"_174":339,"_175":340,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[757],{"_54":758,"_182":759,"_184":162,"_742":162},"WARD'S AUTO WORLD STAFF","/author/ward-s-auto-world-staff","Norway parts strike disrupts car production","/fixed-operations/norway-parts-strike-disrupts-car-production",{},"European carmakers could decide against renewing contracts with Norwegian parts manufacturers following a six-day nationwide strike early last month. Some 85,000 Norwegian workers interrupted the flow of parts to Ford Motor Co.'s Volvo Car subsidiary, Saab Automobile AB, BMW AG, Porsche AG and Audi AG, among others. Saab, which has five Norwegian suppliers that deliver aluminum and plastic components,",{"_176":177,"_157":765,"_178":766,"_163":770,"_165":770,"_168":771,"_745":772,"_170":162,"_171":747,"_173":162,"_166":773,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[767],{"_54":768,"_182":769,"_184":162,"_742":162},"Maynard M. Gordon","/author/maynard-m-gordon","30 guidelines to manage successful dealerships","/dealers/30-guidelines-to-manage-successful-dealerships",{},"Nothing succeeds like success.The head honchos of the 17-dealership Keffer Management Co. chain put it another way:\"Nothing succeeds like our 30 guides to success.\"Chairman Richard W. Keffer Jr., and President Bonnie L. Hunter developed the 30 guidelines over the past 12 years of owning, managing and selling dealerships in the Carolinas, Florida and Georgia.Now based in Charlotte, NC, Mr. Keffer and",{"_176":177,"_157":775,"_178":776,"_163":778,"_165":778,"_168":779,"_745":780,"_170":162,"_171":747,"_173":162,"_166":781,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[777],{"_54":768,"_182":769,"_184":162,"_742":162},"FINANCE FIRMS FIRMLY INTO LEASING","/finance-insurance/finance-firms-firmly-into-leasing",{},"Leasing is a powerful driver of the new-vehicle sales boom, helping U.S. dealers move a record 5.8 million new cars and trucks in the first four months of this calendar year.The growing number of vehicle lease providers attests to the power of leasing as a mover of new and used vehicles.DaimlerChrysler Corp.'s sales and marketing vice president Jamie Jameson predicts no early letup in demand with",{"_176":177,"_157":783,"_178":784,"_163":786,"_165":786,"_168":787,"_745":788,"_170":162,"_171":747,"_173":162,"_166":789,"_749":162,"_188":750,"_174":342,"_175":343,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[785],{"_54":768,"_182":769,"_184":162,"_742":162},"NO ADS OR USED-CAR RETAIL? NO SWEAT","/retail/no-ads-or-used-car-retail-no-sweat",{},"TROY, MI - They don't advertise, retail any used vehicles or have a body shop.But they do all the other things so efficiently, Somerset Pontiac-GMC in suburban Detroit keeps rising on the Ward Dealer Business 500, in 1999 surpassing the $100 million mark in total revenues for the first time.\"After 25 years in business at the same location, integrity has become our hallmark for customer and employee",{"_176":177,"_157":791,"_178":792,"_163":796,"_165":796,"_168":797,"_745":798,"_170":162,"_171":747,"_173":162,"_166":799,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[793],{"_54":794,"_182":795,"_184":162,"_742":162},"Laurel Wright","/author/laurel-wright","\"Happy with our size\"","/dealers/-happy-with-our-size-",{},"Some of the most inter-esting dealerships are the ones on the lower tier of the Ward's Dealer Business 500.They tend to be privately owned by individuals with a lot of grit and entrepreneurial spirit. And although they are not taking in hundreds of millions of dollars like the dealerships at the top of the list, $65-70 million in annual revenues is far from chump change.\"We're happy with the size",{"_176":177,"_157":801,"_178":802,"_163":808,"_165":808,"_168":809,"_745":810,"_170":162,"_171":747,"_173":162,"_166":811,"_749":162,"_188":750,"_174":333,"_175":334,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[803],{"_54":804,"_182":805,"_184":806,"_742":807},"John McElroy","/author/john-mcelroy","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltfaef1ef61b02d7c1/6614eb95b8b28082c1c9de21/McElroy_201.jpg","Columnist","Outsource It All","/digital-marketing/outsource-it-all",{},"Imagine that you ran your own car company. Wouldn't you love to increase your sales and marketing budget by $1 billion? Or pour an additional billion dollars into research & development? Or add another $1 billion to your cash reserve? Or enhance shareholder value by buying back $5 billion in stock? Of course you'd love to. In fact, you'd want to do it all at the same time.And you can. And so can every",{"_176":177,"_157":813,"_178":814,"_163":815,"_165":815,"_168":816,"_745":817,"_170":162,"_171":818,"_173":162,"_166":819,"_749":162,"_188":750,"_174":339,"_175":340,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[],"FIXED OPERATIONS","/fixed-operations/fixed-operations",{},"May 1, 2000","Founded over 15 years ago, ProCote floor coating systems have set the standard in developing and applying protective anti-slip coatings for all areas of the modern auto dealership.From the beginning the company has specialized in the automotive industry and as such is unrivaled in its expertise at applying coating systems that are guaranteed to withstand the daily abuses of service, parts, body and",{"_176":177,"_157":821,"_178":822,"_163":823,"_165":823,"_168":824,"_745":825,"_170":162,"_171":818,"_173":162,"_166":826,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[],"Minnesota dealers team with JM&A to certify used cars","/finance-insurance/minnesota-dealers-team-with-jm-a-to-certify-used-cars",{},"The Minnesota Automobile Dealers Association and JM&A Group have joined in creating the nation's first used-vehicle certification program sponsored by a state trade association.The action resulted from the state of Minnesota's extensive warranty law, which mandates minimum requirements for all vehicles sold by dealers.Used cars and trucks must be warranted for 60 days or 2,500 miles with less than",{"_176":177,"_157":828,"_178":829,"_163":830,"_165":830,"_168":831,"_745":832,"_170":162,"_171":818,"_173":162,"_166":833,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[],"Your own used-car warranty can boost goodwill with customers","/finance-insurance/your-own-used-car-warranty-can-boost-goodwill-with-customers",{},"Why not offer your own in-house warranty on used vehicles? That's what CPA Craig Nelson asks.He points out that the cost and requirements for protecting used cars and trucks is not prohibitive and the dealer generates \"greater customer confidence for standing behind the products being sold.\"The in-house product allows dealers to use the term dealer-certified in advertising and on price signs posted",{"_176":177,"_157":835,"_178":836,"_163":837,"_165":837,"_168":838,"_745":839,"_170":162,"_171":818,"_173":162,"_166":840,"_749":162,"_188":750,"_174":342,"_175":343,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[],"World Omni's rising star wants bank collection business and more","/retail/world-omni-s-rising-star-wants-bank-collection-business-and-more",{},"In taking on her new job as vice president for client services, World Omni's rising star Lisa Wheeler is nothing if not ambitious as she solicits banks and credit unions for loan servicing business.\"We'd like to sign up enough banks the first year to provide between 300,000 and 400,000 retail customer accounts,\" says the 39-year-old CEO of World Omni's new CenterOne Financial Services division. \"Our",{"_176":177,"_157":842,"_178":843,"_163":845,"_165":845,"_168":846,"_745":847,"_170":162,"_171":818,"_173":162,"_166":848,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[844],{"_54":740,"_182":741,"_184":162,"_742":162},"Dealers use MOTORSPORTS to promote THEIR stores","/dealers/dealers-use-motorsports-to-promote-their-stores",{},"Auto racing's sights, sounds and smells trigger something in people that makes them more in tune to what they drive.And dealers around the country, particularly those located near racing venues, are taking full advantage of such emotional responses.This month, in the Indianapolis area, several dealers are using the excitement generated by the Indy 500 to boost floor traffic and sales.\"Last May, we",{"_176":177,"_157":850,"_178":851,"_163":855,"_165":855,"_168":856,"_745":857,"_170":162,"_171":818,"_173":162,"_166":858,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[852],{"_54":853,"_182":854,"_184":162,"_742":162},"Harold DeValk","/author/harold-devalk","This gift is for the dealer's family members","/dealers/this-gift-is-for-the-dealer-s-family-members",{},"\"Gifting\" has always been a popular tool for dealership succession planning. Prior to enactment of the Taxpayer Relief Act of 1997, the final tax effect of the transfer was never certain. The IRS could challenge the valuation and assess a higher tax to the dealer's estate. The 1997 Act provided some needed protection in this regard.New relief provision For gifts made after Aug. 5, 1997, the Taxpayer",{"_176":177,"_157":860,"_178":861,"_163":863,"_165":863,"_168":864,"_745":865,"_170":162,"_171":818,"_173":162,"_166":866,"_749":162,"_188":750,"_174":333,"_175":334,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[862],{"_54":740,"_182":741,"_184":162,"_742":162},"E-GM WILL EXCITE AUTO RE-MARKETING","/digital-marketing/e-gm-will-excite-auto-re-marketing",{},"LAS VEGAS - General Motors Corp. is pla-nning to revolutionize the marketing and distribution of used vehicles, as well as improve customer rela-tions, with its new e-GM program.Richard M. Lee, e-GM's general manager of North American Operations, opened his presentation at the Conference of Automotive Remarketing 2000 with a video of young children explaining how computer literate and Internet savvy",{"_176":177,"_157":868,"_178":869,"_163":871,"_165":871,"_168":872,"_745":873,"_170":162,"_171":818,"_173":162,"_166":874,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[870],{"_54":740,"_182":741,"_184":162,"_742":162},"AUCTION TEAM OUTLINES STANDARD","/finance-insurance/auction-team-outlines-standard",{},"LAS VEGAS - Someday all auto auctions and perhaps even the entire auto industry will be using a standardized set of vehicle inspection criteria and processes.A committee of the National Auto Auction Association (NAAA) is working to devise such standards that would eventually streamline and simplify the overall vehicle re-marketing system.\"We're all looking for inspection information that is accurate,",{"_176":177,"_157":876,"_178":877,"_163":881,"_165":881,"_168":882,"_745":883,"_170":162,"_171":818,"_173":162,"_166":884,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[878],{"_54":879,"_182":880,"_184":162,"_742":162},"Jeff Green","/author/jeff-green","Rating auto websites: The good, bad and ugly","/dealers/rating-auto-websites-the-good-bad-and-ugly",{},"Just as the mainstream auto dealers are beginning to get past the age-old image of fast-talking, cigar chomping carnies in plaid jackets, they have a new fashion concern to contemplate: are they dressing up their web page in the right suit?An extensive survey of consumers asked to visit manufacturer's websites found that the on-line visitors have little patience for webmastersw who fall behind in",{"_176":177,"_157":886,"_178":887,"_163":891,"_165":891,"_168":892,"_745":893,"_170":162,"_171":818,"_173":162,"_166":894,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[888],{"_54":889,"_182":890,"_184":162,"_742":162},"Hugh B. Roberts","/author/hugh-b-roberts","BE SURE THE FAMILY KNOWS WHAT'S UP","/dealers/be-sure-the-family-knows-what-s-up",{},"An estate and dealership succession plan often can be a loaded gun waiting to explode. It's a sensitive subject loaded with pyrotechnic emotions, which often lead to hurt feelings, family divisiveness, destructive relationships and the loss of a dream - the dealer's family continuing his legacy.The good news: these problems can be avoided.Recently I was asked by the dealer-operator son of a dealer",{"_176":177,"_157":896,"_178":897,"_163":901,"_165":901,"_168":902,"_745":903,"_170":162,"_171":818,"_173":162,"_166":904,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[898],{"_54":899,"_182":900,"_184":162,"_742":162},"Rebecca Wall","/author/rebecca-wall","FAST on your fleet","/finance-insurance/fast-on-your-fleet",{},"Fleet sales and leasing can potentially boost a dealership's sales, and dealers who are in it are in it big. But many dealers steer clear.The deciding factor seems to be whether the dealership is set up to handle these large accounts and has the necessary number of people and other resources to make it profitable.It's hard for a local dealership to manage fleet sales, which are often national in nature.",{"_176":177,"_157":906,"_178":907,"_163":911,"_165":911,"_168":912,"_745":913,"_170":162,"_171":818,"_173":162,"_166":914,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[908],{"_54":909,"_182":910,"_184":162,"_742":162},"Tony Noland","/author/tony-noland","PROFITS SHOULD COME FROM ALL OVER","/dealers/profits-should-come-from-all-over",{},"What areas of your dealership produce what percentage of the total gross? The more important question is, which departments generate what percentage of the total departmental net profit, before net additions and deductions?Taking a look at our All-Dealer Benchmark (less Highline) and our average clients, we find the following gross and net profit results by department.To compare yourself in these",{"_176":177,"_157":916,"_178":917,"_163":918,"_165":918,"_168":919,"_745":920,"_170":162,"_171":921,"_173":162,"_166":922,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[],"...Idea time: HOW TO SELL SERVICE CONTRACTS BY MAIL","/finance-insurance/-idea-time-how-to-sell-service-contracts-by-mail",{},"Apr 1, 2000","Each month, letters are sent to our service customers whose manufacturers' warranties are due to expire. We also send letters to customers who were at time of deliver 'no-sales' of extended service coverage. (They would have signed a waiver which goes in the deal jackets and in their service files). In service, dates and mileage are pulled from service files of vehicles without extended coverage.The",{"_176":177,"_157":924,"_178":925,"_163":926,"_165":926,"_168":927,"_745":928,"_170":162,"_171":921,"_173":162,"_166":929,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[],"Sonic stores are 1st to sell vehicle collision insurance","/finance-insurance/sonic-stores-are-1st-to-sell-vehicle-collision-insurance",{},"Sonic Automotive, Inc., has become the first dealership consolidator to launch a vehicle insurance program, teaming up with Nationwide Insurance as the provider.The consolidator, with 106 dealerships in 13 states, also has reorganized its management team into three geographic divisions, each led by a former dealer or distributor manager.Under the agreement with Nationwide, the Columbus, OH-based insurer",{"_176":177,"_157":931,"_178":932,"_163":933,"_165":933,"_168":934,"_745":935,"_170":162,"_171":921,"_173":162,"_166":936,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[],"Indy auctioneer marks 50 years on job","/finance-insurance/indy-auctioneer-marks-50-years-on-job",{},"Ralph \"Whitey\" Shively celebrated 50 years as an auctioneer with Kesler-Schaefer Wholesale Auto Auction Inc.\"Whitey is one of a kind,\" says Steve Kesler, president of the family owned Indianapolis auction. \"He is just a great person who believes in doing things the right way. Unfortunately, his record may never be repeated in this day and age.\"Mr. Shively is one of a family of 12 children who grew",{"_176":177,"_157":938,"_178":939,"_163":943,"_165":943,"_168":944,"_745":945,"_170":162,"_171":921,"_173":162,"_166":946,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[940],{"_54":941,"_182":942,"_184":162,"_742":162},"David Smith","/author/david-smith","Oldsmobile: Between a rock and soft face","/dealers/oldsmobile-between-a-rock-and-soft-face",{},"John Rock she's not.Oldsmobile has had some colorful general managers during its storied history, now past the century mark, but none nearly as macho as John Rock, a self-styled \"cowboy\" with boots and a salty tongue to match.At around 6'4\", he had a commanding presence and backslapping rapport with associates and dealers. You might say he was clearly \"one of the boys.\"\"She\" is Karen Francis, who",{"_176":177,"_157":948,"_178":949,"_163":953,"_165":953,"_168":954,"_745":955,"_170":162,"_171":921,"_173":162,"_166":956,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[950],{"_54":951,"_182":952,"_184":162,"_742":162},"Rob Scher","/author/rob-scher","How to face those Internet-savvy customers","/dealers/how-to-face-those-internet-savvy-customers",{},"In the Academy Award-winning motion picture \"Pulp Fiction,\" Uma Thurman tells John Travolta a joke about a momma, poppa and baby tomato walking down the sidewalk. The baby tomato keeps lagging behind. Finally, the frustrated poppa tomato turns, stomps on the baby tomato and says, \"ketchup.\"Sure it's silly, but there's a message there for any auto dealership owner who thinks he or she can keep doing",{"_176":177,"_157":958,"_178":959,"_163":961,"_165":961,"_168":962,"_745":963,"_170":162,"_171":921,"_173":162,"_166":964,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[960],{"_54":740,"_182":741,"_184":162,"_742":162},"Mid-level players find comfort zone","/dealers/mid-level-players-find-comfort-zone",{},"Media and industry analysts love to focus on the biggest of the big, therefore megadealers such as AutoNation, Asbury Automotive Group, UnitedAuto Group, VT Inc., and Sonic Automotive Inc. get most of the attention.But the verdict on the success of the \"big guys\" - not-withstanding revenues anywhere from $3.3 billion to $20 billion - is still out.There are questions. How big is too big? Are there",{"_176":177,"_157":966,"_178":967,"_163":969,"_165":969,"_168":970,"_745":971,"_170":162,"_171":921,"_173":162,"_166":972,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[968],{"_54":740,"_182":741,"_184":162,"_742":162},"Penske puts UAG back on the track","/dealers/penske-puts-uag-back-on-the-track",{},"Despite a takeover by a man with a Midas touch - Roger Penske - and a more than 20% improvement in revenue, UnitedAuto Group Inc. dropped from No. 2 to No. 3 on the Top 100 megadealer list.Although edged out for second place by Asbury Automotive Group - $4.1 billion versus $4.02 billion - UnitedAuto made some important administrative strides during 1999.The most obvious was the April announcement",{"_176":177,"_157":974,"_178":975,"_163":979,"_165":979,"_168":980,"_745":981,"_170":162,"_171":921,"_173":162,"_166":982,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[976],{"_54":977,"_182":978,"_184":162,"_742":162},"Fred Bonnie","/author/fred-bonnie","DCS: ONE SYSTEM MAY FINALLY FIT ALL","/finance-insurance/dcs-one-system-may-finally-fit-all",{},"One of the most irritating technological burrs under dealers' saddles in the past 20 years has been the evolution of dealer-factory comm-unications systems (DCS).This particular evolution has meant frequent changes in the ways that manufacturers ask their dealers to submit warranty claims, vehicle orders, financial statements and a slew of other paperwork.Few would not agree that technology has greatly",{"_176":177,"_157":984,"_178":985,"_163":989,"_165":989,"_168":990,"_745":991,"_170":162,"_171":921,"_173":162,"_166":992,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[986],{"_54":987,"_182":988,"_184":162,"_742":162},"Mark Rikess","/author/mark-rikess","DEALERS MUST TAKE THE TECH LEAD","/dealers/dealers-must-take-the-tech-lead",{},"EVEN IF YOU DON'T SELL MANY VEHICLES OVER THE Internet, it's creating an additional challenge to your organization: how to satisfy the \"Internet-informed\" customer who comes to your showroom.As my company began to address this challenge with our client-dealers, we uncovered an internal disconnect. As much as dealers want a successful strategy for satisfying this new type of consumer, sales managers",{"_176":177,"_157":994,"_178":995,"_163":997,"_165":997,"_168":998,"_745":999,"_170":162,"_171":921,"_173":162,"_166":1000,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[996],{"_54":768,"_182":769,"_184":162,"_742":162},"TOP CONSOLIDATORS ARE HIGH ON F&I","/finance-insurance/top-consolidators-are-high-on-f-i",{},"Publicly owned mega-dealers did their finance and insurance home-work, and made sub-stantial gains on all fronts, including share of gross revenues last year.As more dealerships were added to their holdings, the top consolidators listed on the New York Stock Exchange found their F&I income increases ranging from 30% to 150% over 1998.But, in a trend reflecting more concentration on the contribution",{"_176":177,"_157":1002,"_178":1003,"_163":1005,"_165":1005,"_168":1006,"_745":1007,"_170":162,"_171":921,"_173":162,"_166":1008,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[1004],{"_54":768,"_182":769,"_184":162,"_742":162},"AutoNation SOS call goes to 'dealer guy' Jackson","/dealers/autonation-sos-call-goes-to-dealer-guy-jackson",{},"FORT LAUDERDALE, FL - The AutoNation ship was heading for an iceberg when the first $20 billion megadealer turned to its new skipper Mike Jackson to help avoid disaster.In fact, the situation was Titanic-like in the eyes of the company's founder and chairman, the visionary billionaire H. Wayne Huizenga. Mr. Huizenga's four-year-old collection of 290 of the highest-volume dealers was bringing in $20.1",{"_176":177,"_157":1010,"_178":1011,"_163":1013,"_165":1013,"_168":1014,"_745":1015,"_170":162,"_171":921,"_173":162,"_166":1016,"_749":162,"_188":750,"_174":329,"_175":330,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[1012],{"_54":768,"_182":769,"_184":162,"_742":162},"Platforms up Asbury to 2nd","/dealers/platforms-up-asbury-to-2nd",{},"TAMPA - The building-block strategy of growing existing platforms has worked \"like a charm\" for the Asbury Automotive Group, which leaped into second place on the Ward's Dealer Business list of the Top 100 megadealers in 1999 with $4.1 billion in gross revenues.The privately owned Asbury, based in Berwyn, PA, finished runner-up behind AutoNation, Inc., and slightly ahead of United Auto Group at year-end",{"_176":177,"_157":1018,"_178":1019,"_163":1024,"_165":1024,"_168":1025,"_745":1026,"_170":162,"_171":921,"_173":162,"_166":1027,"_749":162,"_188":750,"_174":339,"_175":340,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[1020],{"_54":1021,"_182":1022,"_184":162,"_742":1023},"Jim Leman","/author/jim-leman","Correspondent","PARTS SCANNERS GAIN IN POPULARITY","/fixed-operations/parts-scanners-gain-in-popularity",{},"More automotive retailers today are using bar code scanners in their parts departments as a dependable way to increase profits from their fixed operations.Parts scan technology offers 50% productivity gains through faster, more accurate parts receipting and inventorying. Scanning also can help retailers reduce inventory errors and time waste, as much as 80% for the average retailer.Scanners use laser",{"_176":177,"_157":1029,"_178":1030,"_163":1035,"_165":1035,"_168":1036,"_745":1037,"_170":162,"_171":921,"_173":162,"_166":1038,"_749":162,"_188":750,"_174":333,"_175":334,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[1031],{"_54":355,"_182":1032,"_184":1033,"_742":1034},"/author/steve-finlay","https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg","Contributing Editor","HOW TO DEAL WITH THOSE IN THE KNOW","/digital-marketing/how-to-deal-with-those-in-the-know",{},"SOME DEALERS USE THE INTERNET TO \"TEASE\" THE customer into coming to the store, then revert to traditional sales methods.\"That doesn't work,\" says Matt Parsons, marketing manager of the EDS Automotive Retail Group.It defies what the Internet customer is all about, he says.The Internet shopper goes on-line to do a lot of research on vehicles. That includes learning dealer invoice costs. Knowledge is",{"_176":177,"_157":1040,"_178":1041,"_163":1043,"_165":1043,"_168":1044,"_745":1045,"_170":162,"_171":921,"_173":162,"_166":1046,"_749":162,"_188":750,"_174":342,"_175":343,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[1042],{"_54":355,"_182":1032,"_184":1033,"_742":1034},"THE FALL AND RISE OF NEGOTIATING","/retail/the-fall-and-rise-of-negotiating",{},"Remember predictions of yesteryear that one-price, no-haggle vehicle selling would replace that supposed bane of the automotive retailing - the negotiation process?Well, it isn't happening. In fact, negotiating is growing in popularity.Nearly seven out of 10 consumers polled say they liked their most-recent experience of negotiating for their vehicle.That's from the Dohring Co.'s latest study on customer",{"_176":177,"_157":1048,"_178":1049,"_163":1051,"_165":1051,"_168":1052,"_745":1053,"_170":162,"_171":921,"_173":162,"_166":1054,"_749":162,"_188":750,"_174":336,"_175":337,"_186":327,"_751":-5,"_752":753},{"_159":162,"_161":737},[1050],{"_54":355,"_182":1032,"_184":1033,"_742":1034},"Palo Alto pals co-found dot-com firm to reduce auto auction inefficiencies","/finance-insurance/palo-alto-pals-co-found-dot-com-firm-to-reduce-auto-auction-inefficiencies",{},"Autodaq's executive list reads like an international who's who.CEO Adam Boyden is a British native who worked as a business consultant in China before launching Autodaq, an Internet firm that's plugged into vehicle auction action.Peter Kelly, Autodaq's vice president of operations, is an Irish native who worked in the U.K.Jorge Borbolla, vice president of strategic alliances, got a law degree in Mexico","sidebarModules",[1057],{"_85":1058,"_1059":1060},"module_link_list","data",{"_1061":1062,"_1063":1064,"_1065":352,"_1066":162,"_1067":1068,"_539":29,"_1072":1073},"listOption","Dynamic","listTitle","Reports","icon","externalFeed","ctaButton",{"_1069":351,"_1070":1071},"ctaButtonLink","ctaButtonText","See all","articles",[1074,1080,1084,1089],{"_176":352,"_106":348,"_56":350,"_1075":29,"_1076":204,"_1077":1078,"_1079":162,"_173":162},"isExternalLink","readTime","publishedDate","2025-01-31T11:15:00.000Z","eventDate",{"_176":352,"_106":1081,"_56":1082,"_1075":29,"_1076":327,"_1077":1083,"_1079":162,"_173":162},"F-RAM in xEV Automotive Applications","/electric/f-ram-in-xev-automotive-applications","2023-07-14T18:01:00.000Z",{"_176":352,"_106":1085,"_56":1086,"_1075":29,"_1076":1087,"_1077":1088,"_1079":162,"_173":162},"Virtual Twin for Battery Engineering","/internal-combustion-engines/virtual-twin-for-battery-engineering",2,"2022-10-28T15:53:00.000Z",{"_176":352,"_106":1090,"_56":1091,"_1075":29,"_1076":327,"_1077":1092,"_1079":162,"_173":162},"Is Android Automotive OS the Future of Car Infotainment?","/industry/is-android-automotive-os-the-future-of-car-infotainment-","2022-10-28T14:18:00.000Z","metadata",{"_1095":1096,"_1097":1098},"uid","bltfbbbe8681a2b6155","aid","519076","schema",[1101],{"_1102":1103,"_1104":1105,"_1106":1107},"@context","https://schema.org","@type","BreadcrumbList","itemListElement",[1108,1112],{"_1104":1109,"_1110":327,"_54":565,"_1111":10},"ListItem","position","item",{"_1104":1109,"_1110":1087,"_54":329,"_1111":1113},"https://www.wardsauto.com/dealers","seo",{"_1116":1117,"_1118":1119,"_1120":1121,"_1122":29,"_1123":1124,"_13":14},"canonicalUrl","https://www.wardsauto.com/dealers?page=139","metaDescription","Explore the latest news and expert commentary on Dealers brought to you by the editors of Wards Auto","metaTitle","Dealers recent news | Wards Auto","noIndex","imageUrl","https://www.wardsauto.com/assets/wardsauto-B4lJRlWA.ico","topic","pageName","weatherWidgetConfig","actionData","errors"]

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