Dealers

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Hurricane Ian cars (Getty)

Auto Dealers Aid Employees, Customers in Ian’s Wake Auto Dealers Aid Employees, Customers in Ian’s Wake

Ted Smith, president of the Florida Automobile Dealers’ Assn., says, “For the most part there has not been huge physical destruction at our stores, but the losses to employees' families will be huge.”

byJim Henry, Contributor

Oct 6, 2022

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1 Min Read

Rapid Recon-article (CBT News)

Putting Cards on the Table With Used-Vehicle Shoppers Putting Cards on the Table With Used-Vehicle Shoppers

byDennis McGinn

Oct 5, 2022

1 Min Read

Dealer - car salesman with couple_

Human Touch in Car Retailing Not Necessarily Human Human Touch in Car Retailing Not Necessarily Human

Oct 3, 2022

1 Min Read

auto parts room_

‘It’s in the Shop’ … Longer Than Ever ‘It’s in the Shop’ … Longer Than Ever

Sep 28, 2022

1 Min Read

car dealership lot buy sell

Creating a World-Class Used-Car Department, Part 1 Creating a World-Class Used-Car Department, Part 1

Sep 26, 2022

1 Min Read

krakenimages-376KN_ISplE-unsplash (2)

Experian Report Underscores Dealers' Need for Credit Union Partnerships Experian Report Underscores Dealers' Need for Credit Union Partnerships

Sep 19, 2022

1 Min Read

Cybersecurity graphic 2 (Getty)

Cybersecurity Stressed as Dealerships Bought, Sold

Cybersecurity Stressed as Dealerships Bought, Sold

byJim Henry, Contributor

pexels-rodnae-productions-7821698

Dealers Key to Connectivity Value, Adoption

Dealers Key to Connectivity Value, Adoption

byNancy Dunham, Principal Analyst/Retail

catalytic converter

New F&I Protection Plan Covers Catalytic Converter Thefts

New F&I Protection Plan Covers Catalytic Converter Thefts

bySteve Finlay, Contributing Editor

pexels-yan-krukov-7640764

Digital Marketing

Dealers Prepare for Downturn with Digital Marketing Solutions

Dealers Prepare for Downturn with Digital Marketing Solutions

byNancy Dunham, Principal Analyst/Retail

Dealer - computer and car

Improving Efficiency, Customer Service With Digital Solutions

Improving Efficiency, Customer Service With Digital Solutions

Auto leasing (Getty)

Finance & Insurance

End of Lease Need Not Mean End of Customer Relationship

End of Lease Need Not Mean End of Customer Relationship

byRicardo Rodrigues

0825HighTechProblemsND_unsplash_Malte Helmhold

Dealer Demos Key to High-Tech Satisfaction

Dealer Demos Key to High-Tech Satisfaction

byNancy Dunham, Principal Analyst/Retail

UVeye

The Magic of UVeye

The Magic of UVeye

byNancy Dunham, Principal Analyst/Retail

sticker shock

New-Car Markups: From Buyer Remorse to Resentment

New-Car Markups: From Buyer Remorse to Resentment

byJim Henry, Contributor

fraud image

And the Winners (Well, Losers) Are…

And the Winners (Well, Losers) Are…

bySteve Finlay, Contributing Editor

0817Charging

byNancy Dunham, Principal Analyst/Retail

Dealer-used cars (Getty)

Making Used Cars Work Harder to Improve Cash Flow

Making Used Cars Work Harder to Improve Cash Flow

FTC

Dealers Need Solutions to Safeguard Rule, Cyber Threats

Dealers Need Solutions to Safeguard Rule, Cyber Threats

byNancy Dunham, Principal Analyst/Retail

mechanic and customer (Getty)

Helping Dealerships Recruit, Retain Quality Employees

Helping Dealerships Recruit, Retain Quality Employees

byJim Henry, Contributor

jonathan-cooper-FVpJq706coM-unsplash

CFOs Nudged to Partner with Credit Unions

CFOs Nudged to Partner with Credit Unions

byNancy Dunham, Principal Analyst/Retail

Hyundai Xevo

In-Car Digital Wallets Ready to Open Up

In-Car Digital Wallets Ready to Open Up

bySteve Finlay, Contributing Editor

0802CoxND

Dealers Brace for Inflation, High Costs, Tight Inventory

Dealers Brace for Inflation, High Costs, Tight Inventory

byNancy Dunham, Principal Analyst/Retail

Gubagoo

Digital Marketing

Kia Teams with Gubagoo to Boost Digital Marketing

Kia Teams with Gubagoo to Boost Digital Marketing

Group 1 Automotive

Fixed Operations

Aging Cars Mean More Parts and Service Work – and Income

Aging Cars Mean More Parts and Service Work – and Income

byJim Henry, Contributor

RedlineLotLabel

Simple Window Sticker Grows Up, Boosts Traffic

Simple Window Sticker Grows Up, Boosts Traffic

byNancy Dunham, Principal Analyst/Retail

Dealer-credit score RESIZED (Getty)

Finance & Insurance

Credit-First Soft Pulls Valuable Auto-Financing Tool

Credit-First Soft Pulls Valuable Auto-Financing Tool

Dealer - used car lot RESIZED

Digital Marketing

Developing a Summer Used-Vehicle Marketing Strategy

Developing a Summer Used-Vehicle Marketing Strategy

AutoNation collision center Westmont IL

Fixed Operations

AutoNation, Lithia Report Higher Q2 Fixed Ops Results

AutoNation, Lithia Report Higher Q2 Fixed Ops Results

byJim Henry, Contributor

DodgeChallengerHellcat (1)

ICE Running Hot as Dodge Three-Peats in J.D. Power APEAL Rankings

ICE Running Hot as Dodge Three-Peats in J.D. Power APEAL Rankings

byNancy Dunham, Principal Analyst/Retail

Dealer-finger on car

Accelerating End-to-End Customer Experience Enhancements

Accelerating End-to-End Customer Experience Enhancements

byDaniel Davenport and Mathew Desmond

Dealer - rebates (AutoTrader)

Finance & Insurance

Car Rebates Rare These Days, But Expect Their Return

Car Rebates Rare These Days, But Expect Their Return

bySteve Finlay, Contributing Editor

CES 2022_02

Digital Marketing

Auto Inspire Interview: Brandy Goolsby, Director - Product & Solutions Marketing, Wind River

Auto Inspire Interview: Brandy Goolsby, Director - Product & Solutions Marketing, Wind River

byDrew Winter, Contributing Editor

2023 Kia Niro

Finance & Insurance

Mainstream BEV Sales Shake Up Auto Financing

Mainstream BEV Sales Shake Up Auto Financing

byNancy Dunham, Principal Analyst/Retail

0706RapidRecon

Slash Reconditioning Time to Save Costs, Boost Profits

Slash Reconditioning Time to Save Costs, Boost Profits

byNancy Dunham, Principal Analyst/Retail

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