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How Pandemic Has Impacted Automotive Aftermarket How Pandemic Has Impacted Automotive Aftermarket

According to a survey by The Martec Group, the do-it-yourself market segment is expected to experience growth post-pandemic as consumers feel more confident working on their vehicles.

Apr 27, 2021

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1 Min Read

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The Power of Distinguishing Between Buyers and Browsers The Power of Distinguishing Between Buyers and Browsers

Apr 26, 2021

1 Min Read

Dealer - mechanic with customer

Auto Dealership Service Staffers Should Act Like Lt. Columbo Auto Dealership Service Staffers Should Act Like Lt. Columbo

Apr 26, 2021

1 Min Read

Dealer - smartphone at dealership (Getty)

From FaceTime to Analytics: Virtual Acquisition Best Practices From FaceTime to Analytics: Virtual Acquisition Best Practices

Apr 23, 2021

1 Min Read

Dealer-car shopping online

Will Digital Auto Retailing’s Current Popularity Wane?Will Digital Auto Retailing’s Current Popularity Wane?

Apr 22, 2021

1 Min Read

Harry Campbell Ride Share Guy

Think Twice Before Renting Your Vehicle to ‘Gig’ Drivers Think Twice Before Renting Your Vehicle to ‘Gig’ Drivers

byJohn Possumato

Apr 21, 2021

1 Min Read

Dealer - woman car buyer

What Women Car Buyers Want

What Women Car Buyers Want

bySteve Finlay, Contributing Editor

Dealer-Tesla online shopping (Getty)

Digital Retailing Still a Work in Progress, Executives Say

Digital Retailing Still a Work in Progress, Executives Say

byJim Henry, Contributor

State-Auto-telematics

Finance & Insurance

Car Insurance Innovations: Telematics, EVs and More

Car Insurance Innovations: Telematics, EVs and More

byMichael Giusti, Senior Writer

carmax

CarMax Sees Customers Returning to Dealerships

CarMax Sees Customers Returning to Dealerships

bySteve Finlay, Contributing Editor

happy customer at dealership

Customers Like Click-and-Brick Car Dealerships

Customers Like Click-and-Brick Car Dealerships

bySteve Finlay, Contributing Editor

Sponsored Content

Deep Dive: The Consumer Revolution and the Auto Retailing Future

Deep Dive: The Consumer Revolution and the Auto Retailing Future

mechanic rotating tire

‘Service Is Where the Money Is’ at Car Dealerships

‘Service Is Where the Money Is’ at Car Dealerships

bySteve Finlay, Contributing Editor

Dealer-Salesman with customer (Adobe Stock)

Connecting With the Customer

Connecting With the Customer

byDavid O'Brien, Contributor

Microchips (Getty)

Inventory Shortages Keep Used-Vehicle Prices High

Inventory Shortages Keep Used-Vehicle Prices High

Dealer-masked customer

Supplies Tight for Costly Vehicles; Econoboxes Linger on Lots

Supplies Tight for Costly Vehicles; Econoboxes Linger on Lots

bySteve Finlay, Contributing Editor

Wards Auto Sponsored Content Image 1540x800

Who’s Driving Your Technology Choices – You or Your DMS Provider?

Who’s Driving Your Technology Choices – You or Your DMS Provider?

byMike Trasatti, CEO, DealerBuilt.

Jeep-AR-RelayCars RESIZED

The Future of Automotive Retail Is Augmented Reality

The Future of Automotive Retail Is Augmented Reality

Dealer-Binary Auto-customer-paperwork

Using Customer Sentiment to Build an Unbeatable Brand

Using Customer Sentiment to Build an Unbeatable Brand

ally video

Sponsored Content

Challenges, Solutions to Selling, Servicing Today's High-Tech Vehicles

Challenges, Solutions to Selling, Servicing Today's High-Tech Vehicles

connected_car_Image

Four Ways Dealers Can Use Connected-Car Capabilities

Four Ways Dealers Can Use Connected-Car Capabilities

mechanic changing tire

Fixed Operations

Fleet-Service Provider Pivet Recruiting Auto Dealers

Fleet-Service Provider Pivet Recruiting Auto Dealers

bySteve Finlay, Contributing Editor

Tesla online shopping (Getty)

Spring Gives Automotive Industry a Seasonal Tune-Up

Spring Gives Automotive Industry a Seasonal Tune-Up

byMatt Weinberg

ACV Auctions on phone

Finance & Insurance

ACV Auctions IPO Raises $414 Million on NASDAQ

ACV Auctions IPO Raises $414 Million on NASDAQ

byJim Henry, Contributor

auto technicians

Fixed Operations

Preparing Repair Shops for High-Tech and Electric Vehicles

Preparing Repair Shops for High-Tech and Electric Vehicles

Dealer-park place motorcars

Advisors See Continued Demand for Dealership Acquisitions

Advisors See Continued Demand for Dealership Acquisitions

byJim Henry, Contributor

VIN

How Car Dealers Can Win With VIN

How Car Dealers Can Win With VIN

bySteve Finlay, Contributing Editor

manheim auction RESIZED

Finance & Insurance

Manheim Investing in Streamlined Auto Auctions

Manheim Investing in Streamlined Auto Auctions

byJim Henry, Contributor

Car shopper (Getty)

Finance & Insurance

Auto Insurance Sales Reflect Uptick in Vehicle Demand

Auto Insurance Sales Reflect Uptick in Vehicle Demand

byJim Henry, Contributor

woman buying car

How to Improve CSI Scores in Each Dealership Department

How to Improve CSI Scores in Each Dealership Department

Smartphone user (Getty)

Dealers Succeed With Focus on Customer Communication

Dealers Succeed With Focus on Customer Communication

bySteve Cottrell

revparts Capture

Drive Customer Satisfaction for Your 3 Main Parts Customers

Drive Customer Satisfaction for Your 3 Main Parts Customers

Touchless Delivery

Pandemic Drove Long-Term Changes in Auto Retailing

Pandemic Drove Long-Term Changes in Auto Retailing

byDave Zuchowski

auto financing customers

Finance & Insurance

Car Shoppers Want Financing Early On, Survey Indicates

Car Shoppers Want Financing Early On, Survey Indicates

bySteve Finlay, Contributing Editor

Car sale (Getty)

Selling More F&I Products Amid Glut of Used Vehicles

Selling More F&I Products Amid Glut of Used Vehicles

byTim Blochowiak

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